Customer Service Adviser
Glasgow - Cuprum House

Job Reference: GCH-VOL-06202

Location: Glasgow - Cuprum House

Closing Date: 11/02/2019

Salary: Up to £17118.40

Employment Type: Permanent

Hours Per week: 40

Start your career at Teleperformance, the worldwide leader in multichannel customer experience management. Great customer service is everything to us.  We are currently recruiting for Customer Service Advisors working on behalf of a market leader in the Energy supply industry at our Argyle Street location in the heart of Glasgow City Centre.  Always on the lookout for new talent we are passionate about people and their professional development.


We are offering:

  • Shift patterns between Mon- Fri 8am-8pm, Saturdays between 8-6pm and no Sundays!

  • Salary of up to £17,118.40 plus bonus for value added service

  • 28 days’ holiday that increases with tenure

  • Fantastic employee discounts

  • Clear career path and development opportunities

  • Recognition awards and events

  • Comprehensive training to ensure you have the tools to do your job

What we need from you:

 

  • Passionate about delivering excellent customer service through every interaction

  • Ensure you provide the customer with a of service on all aspects of the call

  • Amazing listening and communication skills

  • Recommendation of suitable products and services tailored to the customers’ needs

  • Target driven individuals with the desire to succeed in a fast, upbeat environment

  • Asking the right questions and offer the solutions that leave them smiling

  • Be open to change and or ways of working

  • Promote additional products and services to benefit our customers

  • Ability to overcome objections, resilient and calm under pressure

     

    We’re here to go the extra mile for our customers – and we’ll do the same for you. If you can deliver the kind of service that makes us the worldwide leader in customer experience management, we’ll provide the opportunity for success.

     

    Apply now and let’s get started.

 

This position is now closed. We are no longer accepting applications for this position.

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