Role Category - the way you'll work:
This role is categorised as a roam role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations.
As the Surveying Services Manager you’ll play a pivotal role in effectively managing and delivering exceptional customer-focused operational performance of all surveying activities as part of the Asset Services team.
Reporting to the Head of Asset Services, you’ll act as our Senior Surveyor providing expert knowledge, and be responsible for the output, content and quality of a strong team of Surveyors who work collaboratively to deliver an exceptional service.
While effectively managing a team, you’ll lead by example carrying out inspections, defect diagnosis and prepare specifications of works, major structural repairs through to completion, damp and mould, adaptations, customer alterations and emergency activities i.e., fire, flood, collision etc. You’ll be highly organised, disciplined, and flexible; approximately half of your time will be spent on site so your days will be varied and interesting.
You’ll actively contribute to the strategic direction of the Surveying team, act as final approving authority for technical reports in line with professional guidelines and support the development of the Asset Management framework through technical trials and development.
We’re looking for someone who is highly motivated, professionally qualified and experienced building surveyor, either currently in a managerial role or ready to take the next step.
With a good understanding of CDM, health and safety, planning and building regulations you’ll also have substantial technical surveying experience with a wide range of building types, be excellent at managing workload, possess exceptional internal / external communication skills and be capable of building and developing strong relationships.
You’ll have the initiative to hit the ground running. The work pace is fast, and a methodical approach and strong problem-solving skills are essential to maximise effectiveness in the role.
The future is exciting, and we only want the best to be part of it.
At Thirteen we're about homes and so much more.....
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.
And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.
Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.
We’re the largest housing association in the North East and among the biggest 25 nationally. Today we own and manage 34,000 properties in the North East and Yorkshire region, 30,000 of them in the Tees Valley. Thirteen is still an organisation that’s local at its heart - and although our work is largely in the Tees Valley, we welcome applications from further afield because our ways of working mean we can often be flexible about where our colleagues are based.
Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. We welcome applications from people of all backgrounds to join our committed team.
So come and be part of making a difference. Great days for everyone are made at Thirteen.
Are you up for the challenge of bringing our vision to life and having great days at work?
There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen here: Staff benefits at Thirteen - YouTube
If you’d like to talk more about the role, please contact Mark Bishop, Head of Asset Services for an informal discussion. Mark can be contacted on 07767 670897.