Credit Controller

We have an exciting opportunity at AGS Airport's for a Credit Controller to join our Finance team.

The role is a fixed term role and based at Glasgow Airport.

What we can offer you:

• Competitive salary and benefits package
• Participation in our annual bonus plan
• 25 days annual holiday plus 8 public holidays
• Generous pension contributions
• Employee Assistance Programme
• Private Healthcare
• Flexible Benefit Platform
• Life Assurance Cover
• Free on-site car parking
• Agile/Flexible working, where appropriate for the role

Job Description

• To work within the Accounts Receivables team to ensure cash received from the AGS Group customers in a timely manner.
• Maintaining a good working relationship with the AGS Group and their customers.
• To assist in the Advance process ensuring all cash is received and reconciled regularly.
• To ensure debtor reports are produced and debtor calls are conducted according to agreed timescales.

Principle accountabilities

• Pro-actively interface with the business and customers to resolve any queries relating to credit management, ensuring
• process compliance and identify on-going process improvements
• Ensure customers pay within their agreed payment terms and chasing payments as per the company’s debt collection process.
• Maintaining accurate records of chasing activity.
• Logging, reporting and releasing disputed invoices in a timely manner.
• Liaising with business stakeholders to obtain relevant information to support disputed invoices and communicating on outcome to the customer.
• Identify changes in payment patterns and escalate to the Finance Central Services Team Manager.
• Escalating payment issues to the Finance Central Services Team Manager.
• Assisting the cash management analyst on updating the cash management tool.
• Obtain remittances advices from customers to ensure cash is allocated in a timely manner.
• Send customer statement and dunning letters.
• Assist with investigation and application of unapplied and unallocated cash.
• Respond promptly and completely to customer and internal stakeholder enquiries.
• Propose write off / bad debt provisions on a quarterly basis.
• Undertake account reconciliations as required.
• Ensure debtor reports are submitted to the business and debtor meetings are conducted on a fortnightly basis.
• Ensure monthly deadlines are met, in accordance with the published timetable.
• Perform any ad hoc duties to assist the team as and when required to by the Credit Controller Team Lead

Qualifications and experience

• Experience in a Credit Control role.
• Working knowledge of Agresso or similar system
• Proficient in the practical use of Microsoft Office packages (particularly, Excel and Word),
• Highly numerate and literate with strong analytical skills
• Excellent interpersonal skills, with ability to communicate effectively at all levels by appropriate means
• Strong organisational skills, with ability to plan, prioritise and work to deadlines

Framework and boundaries

• Ensures appropriate application of pre-determined AGS overall policy and process framework
• Adherence to agreed Service Level Agreements
• Works under functional guidance of the Finance Central Services Team Manager
• Uses appropriate escalation processes for complex issues
• Available scope to determine day-to-day operational workload priorities
• Works effectively with and supports team on peer to peer level within own area of expertise
• Works effectively with and supports key stakeholders within own area of expertise

Inclusive Recruitment Process
Diversity & Inclusion is important to us here at the AGS Group. We want to ensure that our process is inclusive for all applicants. If you have any questions or need any support with your application, we are here to help. Please contact our recruitment team at ags_recruitment@agsairports.co.uk