Credit Controller
AGS Airports Limited

Location: AGS Airports Limited

Closing date: 01/03/2021

Salary: £11,566.07

Department: AGS Airports Ltd

An opportunity for a permanent, part-time (20 hours per week) Credit Controller has become available with AGS Airports Limited, based at Glasgow Airport.

Job Overview

  • To work within the Accounts Receivables team to ensure cash received from the AGS Group customers in a timely manner.
  • Maintaining a good working relationship with the AGS Group and their customers.
  • To assist in the Advance process ensuring all cash is received and reconciled regularly.
  • To ensure debtor reports are produced and debtor calls are conducted according to agreed timescales.

Principle Accountabilities

  • Pro-actively interface with the business and customers to resolve any queries relating to credit management, ensuring process compliance and identify on-going process improvements
  • Ensure customers pay within their agreed payment terms and chasing payments as per the company’s debt collection process.
  • Maintaining accurate records of chasing activity.
  • Logging, reporting and releasing disputed invoices in a timely manner. Liaising with business stakeholders to obtain relevant information to support disputed invoices and communicating on outcome to the customer.
  • Identify changes in payment patterns and escalate to the Finance Central Services Team Manager.
  • Escalating payment issues to the Finance Central Services Team Manager.
  • Assisting the cash management analyst on updating the cash management tool.
  • Obtain remittances advices from customers to ensure cash is allocated in a timely manner.
  • Send customer statement and dunning letters.
  • Assist with investigation and application of unapplied and unallocated cash.
  • Respond promptly and completely to customer and internal stakeholder enquiries.
  • Propose write off / bad debt provisions on a quarterly basis.
  • Undertake account reconciliations as required.
  • Ensure debtor reports are submitted to the business and debtor meetings are conducted on a fortnightly basis.
  • Ensure monthly deadlines are met, in accordance with the published timetable.
  • Perform any ad hoc duties to assist the team as and when required to by the Finance Team Lead

Qualifications and Experience

  • Experience in a Credit Control role.
  • Working knowledge of Agresso or similar system
  • Proficient in the practical use of Microsoft Office packages (particularly, Excel and Word),
  • Highly numerate and literate with strong analytical skills
  • Excellent interpersonal skills, with ability to communicate effectively at all levels by appropriate means
  • Strong organisational skills, with ability to plan, prioritise and work to deadlines

Framework and boundaries

  • Ensures appropriate application of pre-determined AGS overall policy and process framework
  • Adherence to agreed Service Level Agreements
  • Works under functional guidance of the Finance Central Services Team Manager
  • Uses appropriate escalation processes for complex issues
  • Available scope to determine day-to-day operational workload priorities
  • Works effectively with and supports team on peer to peer level within own area of expertise
  • Works effectively with and supports key stakeholders within own area of expertise


The closing date for this job has now passed.