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Our Contracts Administrators play a key role in the Finance department by providing excellent general administration support. This role would suit an individual with strong organisational and administrative skills as its important tasks are actioned in an accurate and timely manner, in accordance with the Master Lease Agreements, Service Level Agreements and internal guidelines to ensure excellent outcomes for the customer and the business.
A superb opportunity has arisen to join our Corporate New Sales department in the role of Corporate Sales Manager for the North. The successful candidate will work to identify and win new business opportunities with fleets of 75+ vehicles. This role is supported by dedicated new business sales support and is responsible for all processes up to and including implementation before handover of the account to the Account Development Team.
Our Customer Complaints Officers support the business through the successful management of formal complaints presented to the business. They ansure all customers are treated fairly, and foster an environment where service excellence is the norm. They will through experience and training bcome a subject matter expert in the resolution of technical complaints.
A fantastic opportunity has arisen for a driven, positive and commercially aware HR Business Partner to join our Human Resources function in a new position to support business growth. The successful candidate will be the dedicated support for a fast-paced Customer Facing area of the business; influencing, coaching and guiding in order to support the delivery of the ALD’s strategic goals. The right candidate will act as a true agent for positive change whilst providing advice and guidance on day-to-day employee relations issues.
An outstanding opportunity has arisen to join the Planning and Improvement department of ALD Automotive in the role of MI Analyst. The successful candidate will automate, build and own key strategic operational reports to support decision making in a Customer Service environment. They'll moreover, examine and evaluate the purpose and content of business reports to develop new, or improve existing reports using a variety of reporting formats and tools.
Our Oracle Developers support the business by developing and maintaining software code on existing and new Oracle databases. They work in conjunction with 3rd party software providers to support their products and create bespoke solutions for the business.
A superb opportunity has arisen to join the Planning & Improvement department of ALD Automotive in the role of Resourcing Planning Analyst. As Resource Planning Analyst, the successful candidate will support the Customer Service departments to optimise the customer journey through accurate resource planning methodology and forecasting. They will maintain and develop the resource models and track adherence to plans to ensure the accurate planning metrics are met.
Working within the Strategic Projects Team, our Strategic Projects Business Analysts identify areas for change, define business requirements and implement projects to drive business efficiencies. The successful candidate will be heavily focussed on analysis and solution delivery, they'll support the project management process and ensure that projects are delivered on time through liaison with key business stakeholders and the development teams.