London Door Company have been crafting bespoke, high quality luxury doors for over 35 years, our exquisite exterior doors are designed to complement every style of home. Hand-finished in our London workshop and installed with the utmost attention to detail, London Door Company has a solid reputation for delivering the high standards that discerning clients demand.

Main Aspects of the Role:

• To measure area accurately to make sure door / frame fits
• Complete all paperwork / reports prior to going over with client
• Check site access for furniture and vehicles
• Run through furniture content and material with client to confirm work to be carried out
• Discuss and agree any changes needed
• Return all signed docs to office
• Discuss any changes needed with sales if required
• Assist the DO with the SAF process including, when necessary, site visits
• Assessing the viability of the fit, putting an action plan in place for fitters to work too or recommending where necessary that the fit is rejected

• To ensure all work is completed in compliance with company specifications
• Handle all client queries promptly and ensure all payments are received on time
• Conduct site safety inspections and safety of the fitters working practices
• Visit all assigned installations and fitting teams associated when needed
• Monitor the fitting teams, ensuring vans & equipment are properly maintained to the highest standards
• Ownership of the job through to final completion including collection of 2^nd deposits (to be introduced at a future date) & chasing final balance payment
• Reports must be filled out on site or following a site visit. Do not work from fitters or client’s instructions
• Ensure company car maintained to the highest of standards and well presented

Primary Requirements:

• Experience within the fitted furniture and or door installation industry
• Geographical mobility
• Driving licence
• Managerial experience
• Good communication skills
• I.T. literate

KPIs:

• Ability to work autonomously
• Able to work to a high standard
• Able to prioritise workload
• No remedials
• No accidents through negligence
• Weekly reports are to be in the office by close of business on a Friday
• 2nd Deposits & Final Balances Collected

Benefits:

• 22 days annual leave plus bank holidays (rising with service).
• Contractual pension with salary exchange.
• BHID Connect – through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers.
• Wellbeing centre – exercise videos, mindfulness tools, nutritional and financial advice.
• Employee Assistance Programme – access to 24/7 counselling and support helpline.
• Employee Mortgage Services – through our partnership with Charles Cameron we provide access to mortgage advice and education services.
• Healthcare Cashplan - save on your everyday medical, dental, and optical costs via Westfield Health.
• Christmas functions.
• Access to online training courses to help you develop your skills.
• We are constantly reviewing our benefits and have some exciting new initiatives coming soon!