Infrastructure Engineer
London Liverpool Street

Location: London Liverpool Street

Closing date: 25/02/2019

Salary: Competitive

Employment type: Permanent

Department: Group IT - IT Operations

This position provides a high level of technical expertise to perform or assist others in installations, configurations and the maintenance of the virtual technologies (ESX, XenApp, XenServer) as well as supporting (Windows/AD, Linux) servers, SAN storage and backups for computer systems used in the organization, to meet long-term requirements of systems operations and maintain the integrity and reliability of the system.




  • Responsible for building and supporting virtual and physical infrastructures for the

purpose of supporting: VMware, Citrix, Linux, Microsoft and other Virtual

Technologies as required.

  • To maintain blueprints including, but not limited to: Visio Diagrams (Server,

Network, Physical Storage, Logical Storage), Assembly & Configuration Guides,

Integration Plans, Migration Plans.

  • To provide subject matter expertise as required to support virtual and physical

design, configuration, installation, and release processes.

  • To maintain awareness of security patch compliance and their impact on the
  • To develop and maintain operational guidelines for the maintenance and support of

the virtual infrastructure.

  • To mentor support groups, to coach others, create and deliver presentations.
  • To assist with incident and problem management to resolve issues related to virtual infrastructure.
  • To develop and implement software and hardware upgrade plans and ways to optimize and automate processes.
  • Takes supporting role in Virtual Infrastructure/Application Projects.
  • To provide support and mentoring to junior team members. Provides high-quality documentation of work performed to clients.
  • To assist with monthly Tier 3 on call support rotation.
  • To carry out other tasks as agreed with IT Management


Skills Experience


  • Significant experience in a similar role
  • Extensive knowledge of Windows server technologies (AD, DNS, DHCP, GPO)
  • Extensive experience of site work and supporting a geographically dispersed organisation
  • Significant experience of working with VMware or Citrix Technologies in a large
  • Strong understanding of enterprise server hardware, storage design, NetApp and
  • Windows / Linux Server administration.
  • Support VMware / Citrix design, deployment upgrade engagements.
  • Experience of WAN Technology
  • Experience of virtualisation (Hyper-V / VMWare)
  • Office 365 administration experience
  • Infrastructure support in a live 24 x 7 environment
  • Linux knowledge desirable
  • SCCM knowledge desirable
  • Cloud / Hosted knowledge desirable
  • ServiceNow experience



Qualification/Certification requirements

  • Educated to degree level or considerable professional experience
  • Relevant Microsoft Certification (MCSA / MCSE)
  • CCNA
  • Current VCP or CCA Certification.
  • ITIL v3 foundation


The closing date for this job has now passed.