Job Description
Who We Are
At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care services provide essential support to individuals in the comfort of their own homes. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our clients feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!
About the Role
You will be carrying out the day-to-day delivery of the team’s home care service in compliance with Health and Safety, emergency regulations and procedures, as well as the Company’s operational policies and procedures. To deliver such services as personal care, assistance with mobility, food preparation, cleaning, help with independence and duties outside the home such as shopping and escorting as and when required.
Key Responsibilities
- Assist clients with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.
- Help clients with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.
- Provide emotional support and companionship, helping clients feel less isolated and more connected.
- Make regular wellbeing checks to ensure clients are safe, comfortable, and their needs are being met.
- Adhere to all company policies, including those related to client privacy, health and safety, and care standards.
About You
- Previous experience in a care role is preferred, but a genuine passion for helping others is essential.
- A friendly, supportive demeanour with a genuine passion for assisting those in need.
- Ability to communicate effectively with clients and their families, providing exceptional service.
- Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients.
- Ensure that all care tasks and wellbeing checks are managed with care and professionalism.
- A clean, valid driver’s license and reliable vehicle are required.
- Hold or willing to obtain Class 1 Business Insurance.
- Willingness to undergo necessary background checks.
- Ability to work on weekends as required.
What We Offer
- Receive a welcome bonus upon joining (terms and conditions apply).
- Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
- Get rewarded for your commitment to ICare with our Carer Awards.
- Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
- Access free, practical, and impartial support for you and your family.
- We offer a mileage allowance to cover the costs of travel during your visits.
- We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply)
- Full uniform provided, including free infection control equipment.
- Access to a supportive team focused on your wellbeing.
- Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
- Benefit from comprehensive training to achieve the nationally recognized Care Certificate, enhancing your skills, boosting your career opportunities, and increasing your confidence in delivering high-quality care.
- We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
- ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
- We’re leading the way in environmentally responsible healthcare and are committed to reducing our environmental footprint. Through our Carbon Reduction Plan, we've cut emissions by 88.8% since 2019 and are on track to achieve Net Zero emissions by 2030.