Job Description
Who We Are
Following their latest, successful CQC inspection, the now Outstanding Killelea offers adult rehabilitation for those who have suffered a health condition and are well enough to leave hospital but may not be ready to live independently again at their own home.
About the Role
As an Administrator, you will play a key role in the smooth, day-to-day running of the care home. You will be the first point of contact for residents, families and visitors, helping create a welcoming and professional environment.
Working closely with the Managers, you will support the team by overseeing administrative systems and ensuring records are accurate and up to date.
Key Responsibilities
- To be the initial contact for all general enquiries to the team/service by telephone, email or face-to-face
- Create and modify documents using MS Office package
- Input information into Protocol and CM2000, plus other electronic customer records
- Monitor and maintain the data quality within Protocol and other electronic/manual customer records
- Manage petty cash and all other aspects of finance including invoices relating to the day-to-day activities
- Filing, scanning and photocopying
- Open and distribute mail
- Support managers and other team members with induction of new staff joining the team
About You
- Previous experience in a similar role is essential
- Advanced MS Office skills
- Ability to handle multiple enquiries
- Strong and accurate data entry skills
- The ability to work confidently to strict deadlines
- Great customer service skills and clear communication with colleagues and customers
- Strong organisational ability and a practical mindset
What We Offer
Killelea are a multidisciplinary team (MDT) offering the opportunity to expand on your current role or retrain into other complimentary roles.