Job Description
Operations Manager Supported living (registered)
37 hours
£48,738 rising to £49,817 on completion of satisfactory induction, probationary period and registration with CQC
Are you passionate about adult social care?
Are you an inspirational leader who wants to make a difference ?
Do you thrive from fast paced environment?
If you have answered yes to these questions you may be who we are looking for.
We are excited to be recruiting for an enthusiastic and inspiring Supported Living Operations Manager to lead and manage the supported living portfolio.
About the role
As the Operations Manager you will be supporting and leading a dispersed team, ensuring services deliver the highest quality support to those who use our services. Success in your role means individuals who draw on our support will get the highest quality of support and are empowered to live their best lives. This role will require the successful candidate to be registered with the Care Quality Commission.
About us
Persona support people with learning disabilities and older people within Bury, Greater Manchester. We provide a range of services for adults who have learning disabilities, autism and/or mental health needs. These services are very diverse and offer a unique and exciting opportunity to empower the individuals in receipt of support.
The successful applicant will be required to be the CQC registered manager for the delivery of regulated activities.
About you
- You will be an inspirational leader, who is a role model for outstanding, personalised support and has a passion for providing support that meets and exceeds our internal quality and standards and those of our regulators.
- Have a ‘hands on approach’ – we expect our operations Manager to be visible within our services and approachable to all members of the team.
- Lead a culture of equality, diversity, inclusion, and flexible working where everybody can thrive, succeed, and contribute.
- Be a confident and experienced leader of change
- Be creative, flexible and innovative
- Work to protect individual’s right to live in safety, free from abuse and neglect in line with internal and local Safeguarding Adults policies and procedures.
- Able to develop and role model excellent relationships and collaboration with external stakeholders including commissioners, individuals’ circles of support, and regulators, ensuring Persona reputation is highly regarded
To be successful in this role you must have:
- Operational experience of Health and Social Care, with experience of leading and managing within the sector.
- Operational experience of managing dispersed services and staff teams – you will be leading and managing an off rota team of 8 service managers with allocated areas
- Level 5 or equivalent professional/management qualification
- Experience of budget management.
- Experience of being a CQC registered manager and being involved in regulatory inspections.
- Experienced and confident in the use of ICT systems and equipment including but not limited to: - Microsoft 365 (Word, Outlook, Excel and PowerPoint, Care management software)
What Next?
If you’re reading this and thinking that sounds just like you then please complete the attached form, include your CV and a supporting statement of your choice demonstrating why you think the role, and Persona, are the next career step for you, – no more than 1 side of A4 if written, 5 slides if PowerPoint or 5 minutes if video footage.
Deadline for applications is Tuesday 22nd September 2026 with interviews being held at Persona Care and Support on Wednesday 30th September 2026.