Job Description
P&O Cruises is Britain’s biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years/ With amazing career opportunities across the fleet, we’ll help you settle into an exciting life at sea as part of our P&O Cruises family.
We’re looking for an engaging and compassionate Crew Welfare Officer to join our onboard HR team and help create a happy, healthy and connected ship’s community. Working at the heart of crew life, you’ll play a key role in promoting positive mental health, delivering engaging welfare initiatives and ensuring our crew feel supported, valued and able to thrive while on board.
Main responsibilities:
- Promote a healthy lifestyle and positive mental wellbeing for crew on board
- Plan, coordinate and deliver engaging crew activities and social events linked to the 5 Ways to Wellbeing
- Provide pastoral care and support to a diverse onboard community
- Work closely with the Onboard Medical Team to support occupational health campaigns and wellbeing initiatives
- Actively encourage a holistic approach to wellbeing in collaboration with HR, Safety, Occupational Health and Medical teams
- Support first-time seafarers to integrate successfully into life onboard
- Chair and support the Seafarers’ Welfare Committee (SWC), encouraging engagement and gathering balanced feedback
- Promote company wellbeing tools and support networks
- Encourage crew participation in Life Onboard surveys and support communication of results and action plans
- Tour crew welfare and recreational spaces to ensure standards are maintained
- Maintain an approachable, visible presence onboard and act as a trusted point of contact for crew
Experience & Requirements to apply:
- Previous experience in administration, events, entertainment or welfare-related roles (ideally within hospitality or cruise industry)
- Strong planning, organisation and time-management skills
- Confident, empathetic communicator
- Comfortable working with people from diverse cultures, backgrounds and roles
- Proficient in MS Office and onboard IT systems
- Highly organised with attention to detail and ability to meet deadlines
During the recruitment and on boarding process we may not be able to offer an exact start date, but as soon as we can, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
At P&O Cruises, we collaborate with a variety of reputable agencies who will never ask you to pay a hiring fee or any other associated monies in order to submit an application to us. All applications are reviewed against the same criteria and using an agency will not increase your chances of being successful.
Before starting an assignment with Carnival UK (P&O Cruises & Cunard), it may be necessary for you to obtain essential compliance documents or undertake training, initially at your cost. A number of these costs are refundable after your first assignment has begun; for further information, please speak to your recruitment contact.