Job Description
This is a seasonal role and we are looking for Pool Supervisors to join our ships over Christmas and New year.
Please only apply if you are able to embark on dates between 18th December 2026 until 8th January 2027
P&O Cruises is Britain’s biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years, with amazing career opportunities across the fleet, we’ll help you settle into an exciting life at sea as part of our P&O Cruises family.
Are you passionate about safety and guest experience? Join our team as a pool supervisor/lifeguard, and help us ensure a safe, secure and relaxing poolside environment for every guest. Your vigilance and dedication will be the reason holiday memories are carefree and joyful.
Being a safeguarding role, we have strict requirements to apply for this role.
To apply for this role, you must have the following ability / experience / qualifications:
- Previous experience of working as a lifeguard in a swimming pool environment.
- Competent swimmer, able to swim 100m both on front and on back (unaided by using recognised stroke).
- RLSS Emergency Response (Swimming Pools) Qualification
- Good command of spoken English and be able to educate users to the risks involved with poor behaviours, able to build rapport to effectively influence guest behaviours and effectively deal with any guest issues or complaints.
- Good command of written English to facilitate accident / incident and complaint recording accurately.
- Provide first aid assistance for minor ailments / accidents and contact the medical team for more severe cases.
- Recognise safeguarding issues and be able to respond appropriately.
Primary Responsibility of the Role:
- Provide the highest level of passenger service, maintaining high standards and striving to provide passenger satisfaction.
- Ensure passenger safety while in the pool and/or the deck area, by monitoring the pool area at all times.
- Respond to any situations / incidents safely and promptly.
- Keep the pool deck area clean and tidy and clear away food and beverage service items such as rubbish and used towels regularly.
- Assist in setting up the pool and surrounding deck area with sun chairs laid out and correctly positioned at start and end of day.
- Ensure the area is stocked correctly with towels and supplies, replenishing when necessary. Inform line manager of required supplies and any equipment related issues.
- Open and close the pool area appropriately and in liaison with the Deck Department.
- Regularly attend Sail Away parties and other corporate sponsored social events, interacting with passengers as part of regular work duties.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.