Job Description
P&O Cruises is Britain’s biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years. With amazing career opportunities across the fleet, we’ll help you settle into an exciting life at sea as part of our P&O Cruises family.
As a Sous Chef you would be responsible for the service, standard and quality of all dishes and food products produced within an allocated area/outlet of the Food Preparation Department, in accordance with company corporate menu cycles.
Main Roles & Responsibilities:
- Manage, monitor, develop and train members of the team to ensure the provision of high quality, professionally prepared food products. Effectively manage own area, ensure adequate resourcing of team, complete appraisals identifying development opportunities and provide guidance, motivation and direction as required.
- Ensure all work is carried out safely, efficiently and in accordance with all current safety and company regulations, including Public Health Policy, HESS, FSP and ILO and galley operations policies and procedures. Identify areas of improvement to ensure attention to detail is achieved by the team and a consistent passenger dining experience provided, continually striving to improve passenger satisfaction scores.
- Maintain and improve standards to provide total passenger satisfaction, ensuring they meet the high standards required including appearance, quality and temperature. Liaise with Chef de Partie to confirm the daily menu requirements and discuss the daily working processes of the team. Attend daily callover to confirm production figures and menu cycle and ensure the correct scaling up is achieved.
- Effectively monitor and manage costs and resources within own area and inform the Chef de Cuisine of any issues immediately. Complete regular and update Food Safety logs accordingly. Ensure the section and equipment is operated and maintained in a sanitised and clean state at all times, undertaking regular inspections.
- Effectively resolve all passenger complaints and comments regarding food production for own area and work collaboratively with Restaurant Managers and Head Waiter ensuring a smooth and efficient passenger experience.
- Attend and undertake Open Galley events such as cooking demonstrations, as and when required.
Talent Pool Register
We are currently recruiting this role for our Talent Pool Register. Being a part of our Talent Pool Register means that, while we are not able to provide immediate opportunities, we will get you ready to join our ships in preparation for upcoming opportunities throughout 2027. So during the recruitment and on boarding process we may not be able to offer an exact start date, but as soon as we can, we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
At P&O Cruises, we collaborate with a variety of reputable agencies who will never ask you to pay a hiring fee or any other associated monies in order to submit an application to us. All applications are reviewed against the same criteria and using an agency will not increase your chances of being successful.
Before starting an assignment with Carnival UK (P&O Cruises & Cunard), it may be necessary for you to obtain essential compliance documents or undertake training, initially at your cost. A number of these costs are refundable after your first assignment has begun; for further information, please speak to your recruitment contact.