Terms & Conditions
Carnival UK Candidate Privacy Notice
Data Privacy Team
Date of Issue
25th June 2018
Date of Last Update
25th June 2018
This privacy notice applies to all candidates for employment with Carnival UK including shore staff, crew, contractors, temporary staff, external agents, partners, consultants and vendors (including concessions staff on board Carnival UK ships) working on behalf of Carnival UK (referred to in this privacy notice as ‘candidates’). It covers processing of candidate data for Cunard and P&O Cruises (where the employing entity will be either Fleet Maritime Services International Limited or Fleet Maritime Services Bermuda Limited), and for the UK office activities of Princess Cruises, Holland America Line and Seabourn.
Who we are
Cunard, P&O Cruises, Princess Cruises, Holland America Line and Seabourn are trading names of Carnival plc (‘Carnival UK’). When applying for employment through Carnival UK personal data about you is controlled by Carnival plc. Carnival plc is registered in England & Wales number 04039524, and is registered as a data controller with the UK Information Commissioner’s Office number Z8383204.
Where to find out more
All questions relating to privacy and data protection should be sent to: Data Protection Officer, Data Privacy Team, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, or call +44 (0)344 338 8650, or email email@example.com
Why we process personal data
Carnival UK needs to process personal data about you for the purpose of recruitment. We rely upon consent and our legitimate interests as a lawful basis for processing employment applications, and may also process personal data where we are obliged to by law or regulation. Where we wish to process personal data about you for other purposes we will obtain your consent for processing beforehand.
Our purposes of processing personal data about candidates include:
Personal data about our candidates may be analysed to improve the training and career development provided to our employees, to track the response to our careers marketing communication, to review, develop and improve the employment services we offer (including market research), and for statistical analysis.
We conduct identifiable and anonymous research to provide longer-term insight into the effectiveness of our candidate services, and to support our service planning and delivery.
What personal data we collect
Personal data you provide to us
We collect personal data you provide to us through your application for employment, including but not limited to personal details (name, gender, age etc.), contact information (home address, phone number, email address etc.), details of your background, employment history, qualifications, interests and communications preferences, personal and professional references, evidence of professional and academic qualifications.
Should we wish to offer you employment, further personal data will be required, including but not limited to contact information for next of kin, beneficiary and family, bank details, proof of travel documents (driving licence, passport, national identity card, merchant seaman’s card), professional certificates, references and other relevant information.
Personal data generated by your application to us
Your application for employment with us will result in personal data being generated by us. Examples include:
Personal data received from other organisations
As part of your application for employment, we may receive personal data about you from third parties. Examples include professional and personal references, and pre-employment checks. Personal data about you may be shared with law enforcement agencies for security and immigration purposes. Personal data may also be shared with these agencies in order to prevent and detect crime as well as to safeguard children and vulnerable adults. These checks may involve sending personal data between different countries.
Sensitive personal data
We do not process sensitive personal data about you except where we have a need and a lawful basis to do so. Sensitive personal data that may be processed by us can include:
Sharing personal data
Sharing personal data within Carnival group companies
We process personal data about our employees at our offices in the United Kingdom and worldwide depending upon the type of role and the Carnival company that is recruiting. We may transfer personal data about you to other Carnival group companies for purposes connected with your application, or the management of the company’s business. Personal data exchanged with other Carnival companies is subject to appropriate legal and technical controls to ensure that it is processed lawfully and securely.
Sharing personal data with third parties
We will share your personal data where we are obliged to by law or regulation, where there is a legitimate interest that is not overridden by your interests or in cases where we have obtained your consent for that sharing. Where personal data about you is disclosed to third parties in connection with your application or as otherwise required by law, it will be restricted to only those details that are required for the purpose in hand. Care will be taken that personal data is not disclosed to unauthorised persons and checks will be carried out where there is any doubt about the entitlement of the third party to be given your personal data.
We use Jobtrain to capture and process employment applications. When you provide personal data to Jobtrain, they are acting under our instructions, and may not use personal data about you for other purposes except where you give consent for them to do so.
Examples of personal data that is shared where we are obliged to do so include:
We do not routinely share personal data with trade unions, but may do so at your request and with your consent.
At your request and with your consent, information relating to your employment or earnings may be disclosed to other parties in connection with applications or requests you may have made to or through them.
Transferring personal data to third countries
We collect and process personal data in the European Union (EU). When necessary we will process your personal data worldwide, including on board our ships, depending upon the Carnival brands to which you have applied, and the destinations you travel to in the course of your employment. This may involve sending your personal information between different countries, including countries outside the EU where controls on data protection may not be as strong as the legal requirements in the EU.
Storing personal data about you
We retain your personal data for no longer than the period required for processing, or where we are under an obligation to do so, for example employment data retained for mandatory reporting requirements. We operate data retention schedules to define retention periods. Typically we will retain employment applications for up to two years for reporting purposes, to investigate disputes and for the prevention and detection of fraud; or for the duration of employment if the candidate is successful in obtaining employment.
Securing personal data
We take the security of candidate personal data seriously, and use organisational and technical security measures including policies, standards, technology solutions and ongoing training to safeguard the personal data we process from improper access, use, alteration, destruction and loss.
Where we share personal data with other companies, we require those companies to process personal data to an equivalent or higher level of security.
Your rights concerning personal data
You have rights over how we use personal data about you, and may exercise those rights by contacting our Data Protection Officer, Data Privacy Team, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, or call +44 (0)344 338 8650, or email firstname.lastname@example.org In some cases our ability to uphold these rights for you may depend upon our obligations to process personal data for security, safety, fraud prevention or legal defence reasons, or because processing is necessary for the performance of your contract of employment. Where this is the case, we will inform you of specific details in response to your request.
Accessing the personal data we hold about you
If you wish to view personal data held about you or would like to receive a copy of personal data held about you, you should apply by contacting the Data Privacy Team and setting out the information you require.
Controlling how we process personal data about you
The majority of the personal data about employees is processed under contract or as a result of our legitimate interests. If we have obtained your consent for processing of personal data about you, you have the right to withdraw this consent at any time. Where we process personal data about you in ways for which your consent is not required, you may in some circumstances ask us to cease processing, or restrict the nature of the processing, if you wish. You may object to automated decision-taking or profiling where it is used.
Ensuring the accuracy of personal data we hold about you
To ensure that all personal data held is correct and up to date, please notify us as soon as there are any changes in your personal circumstances. We will update or amend personal data we hold about you if you inform us of inaccuracies.
Deleting personal data we hold about you
We will delete personal data we hold about you if you ask us to do so, except where exemptions apply.
How to find out more or to complain about our processing of personal data
If you have a concern or complaint about our processing of personal data, please contact our Data Protection Officer in our Data Privacy Team at Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, or call +44(0)344 338 8650, or email email@example.com
If you are not satisfied with our processing of personal data, how we have responded to your complaint about the processing of personal data, or you believe our processing of personal data is not in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO) by calling +44 (0)303 123 1113, or visiting https://ico.org.uk/concerns/
Changes to this privacy notice
This policy was last updated on 25th June 2018. When changes are made to this privacy notice that affect the processing of personal data, we will notify candidates with details of the changes.