Cunard - Hotel General Manager
Fleet - Ship Based

Job reference: FSB-FRX-004805

Location: Fleet - Ship Based

Closing date: Not specified

Employment type: Perm - Full Time

Department: Fleet Resourcing

As a market leader in the cruise industry, recognised throughout the world for our elegance, style and service excellence, Cunard has an opportunity for a Hotel General Manager to join our onboard teams and discover the unique world of Cunard.


In the role of Hotel General Manager, you will have the opportunity to develop your skills and drive your career in our existing fleet as part of a tight-knit team in a positive, supportive environment. You will be leading six heads of department to ensure we deliver unforgettable holiday happiness to our guests! 

The sight of our ships and their distinctive red and black funnels always causes a stir, wherever they dock and we have so much to be proud of at Cunard. There's plenty more to anticipate too, as our thoughts begin to turn towards our 180th anniversary and an exciting arrival in 2022.

Are you someone who loves coaching and developing your team to ensure growth and progression in their careers? Do you relish responsibility determined to achieve commercial and corporate objectives? Would you like to work of an iconic and growing global brand? If so, we would welcome your application.  


In order to be successful in your application you will need to demonstrate:


  • Current or previous cruise ship experience to at least Head of Department level
  • Leadership experience of a culturally diverse workforce
  • Pro-actively identify continuous improvement within the current brand and service standards.
  • A proven success in delivering targets and managing £m budgets, through implementation of strategies to delivering corporate objectives.
  • Experience in successful Change management driven by the Corporate office
  • Demonstrate you are and open and consultative leader who coaches and enables a high performing culture.

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential and attractive company benefits.  If you would like to be part of this exciting journey of growth within a world-leading Cruise company to create special and memorable moments at sea, then please apply!

‘Better together’ is one of Cunard’s core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture, difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

If you are successful through the initial process, the final stage will be to come to Southampton for a Face to Face Assessment Day, currently scheduled for April 2020.

If you are successful, please note you will be required to obtain all STCWs.


The closing date for this job has now passed.