P&O Cruises - Hotel Operations and Retail Manager
Fleet - Ship Based

Job reference: FSB-PUR-005201

Location: Fleet - Ship Based

Closing date: Not specified

Employment type: Perm - Full Time

Department: Pursers

P&O Cruises are committed to creating leaders for the future in order to support our growth and attract the best talent to our ships.  We are looking to recruit an Operational manger that is revenue and guest focused, and who is passionate about their career development and want to work for Britain's largest cruise brand.

The role of a Hotel Operations and Retail Manager is unique to P&O Cruises, and you would be have the opportunity to interact with all of the guests on board, identifying and developing the guest experience, ensuring unforgettable holiday happiness!  Also you would need to ensure that you and your teams on board are maximising the revenue potential of the revenue streams, such as retail and spa, and that relevant opportunities and efficiencies are identified through effective planning.

Do you have previous experience in being a leader? Are your peers motivated by you? Do you love achieving targets and supporting your team to provide the very best service?

If the answer is yes to the above, then this may be the role that you have been waiting for!

To join P&O Cruises in this fantastic role you must have the following:

  • Degree in marketing or relevant discipline or equivalent ideal
  • Experience of marketing sales promotions, market research and / or sales analysis
  • Experience of working with the cruise, travel or leisure industry is highly desirable
  • Experience of managing a team, preferably within a sales environment
  • Experience of analysing and interpreting information
  • Fluent English in reading and writing is essential for this position

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

‘Better together’ is one of P&O Cruise’s core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity. 

With new ships on the horizon, we are planning ahead, this means that the role you are applying for is in our Talent Pool. During the recruitment and on boarding process we may not be able to offer an exact start date, but as soon as we do we will let you know and make sure you have plenty of notice and support to get ready for your adventure with us. 


The closing date for this job has now passed.