Network & Communications Analyst
Shore Based - Southampton

Job reference: SBS-TS(-006019

Location: Shore Based - Southampton

Closing date: 24/01/2020

Employment type: Perm - Full Time

Department: Technology Services (IT)

Carnival UK has big plans for the future! Already the market leader, CUK (which operates the P&O Cruises and Cunard Brands) will grow by 50% by 2022 as we add new ships to the fleet and further transform the industry by making cruising a mainstream holiday for UK guests.

 

This is an exciting opportunity for a highly capable Network & Communications Analyst to help deliver even better holidays for customers of our leading travel brands, from within our growing Technology department.

 

We are looking for highly capable individual, who is great at engaging within fast-paced operations, has been exposed to a variety of technologies and is great at contributing to the team efforts ensuring we create unforgettable holiday happiness for our guests!

 

 

The Role

 

As a Network & Communications Analyst you will be responsible for the administration and maintenance the Carnival UK (CUK) technology infrastructure across our shore and ship estate which entails the design, development and deployment across multiple technology stacks. The role will perform tasks that provide capacity management, reporting and support to the growing infrastructure. 

 

This is an excellent opportunity to join a team of specialised professionals providing operational support to all Network and Communication Services Infrastructure, providing 3rd line support to the IT department along with input to project initiatives. Acting as a SME within Networks and Communication Services, including Incident and Problem Management, Proactive Maintenance activities and Implementation of innovative new technologies.

 

Please see the job description attached for all of the role’s nuts and bolts!

 

 

About You

 

We would expect you to have previous experience within a Server, 3rd Line or similar IT support role in an ITIL environment and with various technologies. You will have previous experience with implementing, configuring and supporting such infrastructure as enterprise Cisco/HP LAN/WAN, Palo Alto Security devices/Firewalls, WiFi devices and others. You will have a strong experience with incident ticket systems

 

You will have excellent planning and prioritising abilities, and great eye for detail. You will be able to work under minimal supervision and use initiative to constantly deliver reliable results. You will be enthusiastic with ‘can do’ attitude and have evolved ‘customer centric’ service approach and will naturally strive in a fast-paced environment with changing priorities.

 

 

About Us

 

This position has been levelled at CUK 09.

 

One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build a flexible and inclusive culture; where difference is respected and valued and where our people can be themselves. Inclusivity is at the heart of everything we do so we welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.

 

Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success.

 

Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships have always been The Most Famous Ocean Liners in the World.  We continue our legacy of luxury ocean travel with our flagship Queen Mary 2, Queen Victoria and Queen Elizabeth, with Queen Mary 2 providing the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our fourth Queen will join our Cunard fleet.

 

P&O Cruises has seven ships, including our flagship Britannia which joined our fleet in March 2015.  Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022, meaning we can offer more experiences tailored to British tastes - combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time.

 

It takes great passion and real dedication to maintain our position at the top. That’s why extraordinary, passionate people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun. 

 

Join us on our journey, apply now. 

 

 

 

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