Entertainment Operations Manager, The Academy
Shore Based - Southampton

Job reference: SBS-E(X-06103

Location: Shore Based - Southampton

Closing date: 20/01/2020

Employment type: Perm - Full Time

Department: Entertainment (Shore)

An exciting new role has been created to lead the Production Show Operations department of the P&O Cruises and Cunard production studio, 'The Academy' in Southampton.

The Role

As a shore-based role, you will have responsibility for the wardrobe and technical department, rehearsals, and facilities of the building.  You and your team of four will be instrumental in ensuring all production shows are delivered across both fleets for P&O Cruises and Cunard.

As an experienced leader and people manager, you will lead and manage the rehearsal schedules, working with Guest Experience colleagues on production roll outs, and ensuring effective management of production schedules end-to-end. 

As Operations Manager of The Academy, the building and its facilities will also be under your remit in association with Carnival House facilities department, including main administration duties and overall running, inclusive of budget planning and ensuring all facilities are fit for purpose.

About You

Your people management skills and experience in the world of entertainment will come to the fore as you work closely with your team of 4 to support individual team development, ensuring that all members understand the importance of their contribution to the overall business objectives. It goes without saying that as a strong and collaborative leader, you will develop your team through sharing knowledge, empowerment and best practice, attending training where required and providing structure and supporting with resourcing needs.

We take HESS seriously.  You will be expected to lead by example taking care of the health and safety of you and others; reporting near misses, accidents and incidents, and work related ill health conditions with your line manager.  This role will be key to our HESS commitments, as such it will be the appointed shore side risk assessor subject matter expert where you will need to review and approve ship risk assessments.  You will of course also actively promote safe working within your team and encourage safe behaviours.

  • As an individual with experience in numbers, this role is responsible for setting the Academy budget in conjunction with the Production Show Manager and Finance Department.
  • We are looking for a real superstar who has experience or training in Entertainment and/or technical theatre, it would be advantageous if you also possess project management experience. 
  • As a key role in the team, candidates with experience and understanding of a constantly evolving entertainment product, who have knowledge and/or experience of the holiday market may find this advantageous. 

This is an absolutely fantastic role to join an excellent, friendly, creative, warm and fun team. We support flexible working.

About Us


This position has been levelled at a CUK08


Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage.  That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.


Working at Carnival UK means being part of a tight-knit and truly global team made up of friendly, happy, caring people. One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build an inclusive culture. We want to support people to balance their interests and responsibilities outside of work with the demands of their role. That’s why we support flexible working. We welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.


As a growing business we have a big focus on developing skills and continuous learning.  From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities.  All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience.  As our business grows, we want our people to grow too.  So we’re determined to create opportunities for everyone to drive their development and define their own career path.



The closing date for this job has now passed.