Entertainment Technical Operations Manager
Shore Based - Southampton

Job reference: SBS-POGE-06135

Location: Shore Based - Southampton

Closing date: 04/02/2020

Employment type: Perm - Full Time

Department: P&O Onboard Guest Experience

Carnival UK has big plans for the future! Already the market leader, CUK (which operates the P&O Cruises and Cunard Brands) will grow by 50% by 2022 as we add new ships to the fleet and further transform the industry by making cruising a mainstream holiday for UK guests. An excellent opportunity has arisen for an Entertainment Technical Operations Manager to join P&O Cruises Guest Experience team on a permanent basis based in Southampton

The Role

This primary role of this position will be to manage and support the entertainment technical operation, people and product.  You are accountable for ensuring there is a planned and effective model in place to develop new product that will enhance the P&O Cruises guest’s onboard experience, while ensuring current product is maintained at the highest possible level.  You will proactively manage operational technical issues and champion the safety of our crew, guests and performers.


You will lead, coach and support the fleet on board Production Managers to achieve quality requirements as the Shore side line manager, engaging teams to deliver on exceptional people development while embedding our service culture.


The ability to drive performance through our Entertainment Technical teams will be essential, therefore planning and execution will be key attributes. We are looking for a dynamic leader who is able to multi task, from operational hands on travel across the fleet, to deliver on major refit and in service projects.


About You

You will bring extensive experience within a similar role within the cruise, live entertainment or broadcast industry. An Operational expert in production, sound, lighting and/or automation industry within live entertainment and experienced with dealing with 3rd parties. You will have strong people and stakeholder management/engagement skills which will play a key role in consistent service delivery and recovery.


We take HESS seriously. (Health, Environment, Safety & Security) for this role we are looking for a proactive leader with wide ranging industry knowledge. You will have the skill set to analyze risk and document procedures ensuring our teams are in a safe working environment.


About Us


This position has been levelled at a CUK08


Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride from bringing to life two of the most iconic brands from Britain’s rich seafaring heritage.  That legacy of elegance and style, of beautiful ships, inspiring leadership and guest-obsessed service excellence lives on today, as we evolve ourselves for tomorrow.


Working at Carnival UK means being part of a tight-knit and truly global team made up of friendly, happy, caring people. One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build an inclusive culture. We want to support people to balance their interests and responsibilities outside of work with the demands of their role. That’s why we support flexible working. We welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.


As a growing business we have a big focus on developing skills and continuous learning.  From formal qualification to the life lessons of worldwide travel, we offer our people a broad range of personal and professional development opportunities.  All of our roles give people the chance to stretch themselves and learn from colleagues with a wealth of experience.  As our business grows, we want our people to grow too.  So we’re determined to create opportunities for everyone to drive their development and define their own career path.


The closing date for this job has now passed.