Customer Account Manager

Job reference: 000212

Location: Harefield

Closing date: 20/10/2019

Employment type: Permanent

Department: Core

Hours per week: 40

As a Customer Account Manager, you’ll have access to:

  • Uncapped Commission paid monthly
  • Regular Sales Competitions run each quarter to boost your income
  • Career progression within an established nationwide company
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition.

You will need to use account management and negotiation skills to effectively service your customer portfolio in line with sales targets. As well as managing your portfolio of existing customers, you will need to identify and successfully engage with new leads to expand your customer base this will involve cold calling customers to increase new business in your local area.

With us you will be working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

We’re looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Problem solving skills
  • Confidence in own ability
  • Highly Ambitious and driven
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Company Information:
We employ 2,500 colleagues based across our depots around the UK from the highlands of Scotland to the Channel Islands. We recruit sales people to sell our fuel, oils and lubricants as well as drivers to deliver the products to our customers who may be individual home owners, farmers, small or large businesses! Also essential to our business are our management teams and colleagues within, Marketing, HR, Finance, IT, Health and Safety and Legal. In addition, we have a dedicated team of service engineers who work within Team Energy. Key to our success are our people and our learning and development team ensure we can nurture our talent and support colleagues with their aspirations and growth through programmes such as Inspire, our WOW training courses and apprenticeships.

It’s also worth noting we are part of the wider DCC PLC group which is a FTSE 100 company. Being part of the group gives our colleagues opportunities to work alongside other businesses to share best practice and develop into roles across the businesses in the group.


The closing date for this job has now passed.