Job details

Support Worker - Homeless Prevention
The Spires

Closing date: 18/10/2021

Salary: £20,000 per annum (£10.37 ph)

Employment type: Permanent

Hours per week: 37 or 18.5 on a rota

A picture containing text, clipart, tableware

Description automatically generated

Support Worker - Homeless Prevention

(We call this role Assistant Project Worker, but in other companies this role may be known as Support Worker or  Housing Support Officer)

18.5 or 37 hours per week (2 FTE posts available). 

Hours include some weekend and evening work on a shift rota

Salary £20,000 per annum (equivalent to £10.37 per hour)

What will you be doing in this role?

This is a key role in our newly refurbished community-based homeless prevention scheme, 'The Spires'.  The team works together to provide the highest standards of customer care, supporting individuals at risk of homelessness with a range of housing related services.

You'll work in partnership with other agencies to provide a person-centred approach to supporting individuals that promotes independence, responsibility, healthy lifestyles and personal wellbeing.

What we are looking for in you

You'll be confident in communicating with a wide range of people and have great interpersonal skills.  If you've had previous experience working in a housing or support role, this could be just what you are looking for.  Your working hours will cover shifts 7.45am to 10.15pm (including weekends and bank holidays on a rota basis).  We will consider part time hours.  The role involves working with vulnerable adults and so an enhanced disclosure from the Disclosure and Barring Service is required, but having a criminal record will not necessarily bar someone from working with us.  We welcome applications from a wide range of people, including those with lived experienced of homelessness or some of the other challenges our tenants may face.

​​​​​​​The main things:

  • You'll be person-centred and empathetic with the ability to motivate and encourage others.
  • You'll have great communication skills - both written and verbal - and be able to deal with our tenants and colleagues politely and tactfully face to face, by email and by phone
  • You'll be a team player and have experience of working in a busy environment, and be able to prioritise your own work effectively
  • You'll be able to show good IT skills, particularly with Microsoft Outlook and Word

The perks:

We aim to make our employee experience second to none and our benefits package reflects how we much we value our colleagues.  We offer a variety of health and wellbeing benefits including a company-paid health cash plan, in addition to generous holiday entitlement (minimum 30 days), employer pension contributions of up to 8%, free hot drinks, free parking, a great work space, paid birthday leave... plus much more!

An important bit!

Inclusion is key for us.  We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.  For more information about our approach to diversity in recruitment click here:

Dates for your diary:

This advert will close when we have filled the vacancies so you are encouraged to apply as soon as possible.  Interviews are being held on a weekly basis as we are keen to get the right people in post as soon as we can. 

A bit more about us:

Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord.  We aim to create vibrant, friendly and diverse communities where people want to live, work and play and are part way through our ambitious 5-year plan focusing on evolving, investing, and supporting colleagues, customers and our communities.   We employ passionate and talented people…. could you be the perfect fit for us?

If you have read all this and you think you’re the one that we want, then get started on your application.


The closing date for this job has now passed.