Temporary Retail Assistant

Our working environment could not be more different from a typical Retail setting – where else could you stroll among rare giraffes and tigers on your lunch break?

What makes Chester Zoo a great place to work?

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members. Each year, we have a number of exciting temporary opportunities within our Retail, Operation, Admissions and Food and Beverage teams, to undertake a variety of tasks such as picking stock in our warehouse, stewarding the car parks, working in our gift shops, welcoming guests, or face painting. No two days will be the same! 

The Role

Our Retail Assistants will have the opportunity to work in all areas of retail at the Zoo – you could be working in one of our gift shops, one of our busy kiosks, in our retail stores. Duties will include delivering the highest standards of customer service daily, delivering sales targets, visual merchandising of products, upselling, unit cleaning, cash handling, stock control and replenishment. This also involves working in our off site shop including Chester market.

Flexibility in these roles is key, so the successful candidates must be able to work up to 5 days out of 7 every week, minimum contracted hours 8 hours weekly increasing during the busy periods. This will include evenings until 10pm, weekends, mid-week and bank holidays as rostered, to cover all needs of the business.