Job details

Digital Learning Officer

Job reference: 000374

Location: Flexible

Closing date: 20/07/2022

Salary: £27,378.50

Employment type: Permanent - Full Time

Department: Conservation Education & Engagement

Hours per week: 40

An exciting role within our dynamic, busy Conservation Education & Engagement team, with the opportunity for flexible working. Responsible for creating animations, other multimedia content and online content for educational purposes.  

We are Chester Zoo 

We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction. 

The Role – Digital Learning Officer

We now have an exciting new role for an outstanding Digital Learning Officer. Reporting to the Digital Learning Manager, you’ll research and create animation, interactive, film, web, graphical and social media content for use across the work of the Conservation Education and Engagement Directorate. With skills in creating and managing digital content you will ensure digital technologies are embedded appropriately across all aspects of learning. 

We’re looking for someone who can:

  • Convey key educational messages using the appropriate tone of voice and brand identity across a variety of multimedia projects to maximise conservation learning outcomes. 
  • Contribute to activity across the Directorate including creating digital content for use in schools, digital interpretation installed in the zoo, and web pages for learning audiences; in particular to manage and populate an online learning resource bank for teachers and students to use in schools. 
  • Manage our communication with education audiences through social media. 

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes… 

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.  

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

  • Permanent contract
  • 40 hours per week, worked predominately Monday-Friday, 8.30am-5pm. Occasional evening and weekend work will be required
  • Salary of £27,387.50 per annum
  • Flexibility for regular home working, subject to manager approval
  • 33 days annual leave
  • Access to healthcare plan
  • Employer contributory pension scheme 
  • Staff pass so you can visit the zoo during your time off plus a number of complimentary tickets for your friends and family

Our Requirements –  Digital Learning Officer

  • Substantial experience developing creative media content (animations, digital games, interactive resources, film, podcasts, websites) for learning use, ideally for a similar environment such as a zoo, aquarium, museum or gallery.
  • Able to create compelling animated/multimedia content for educational use. 
  • A good working knowledge of Creative Adobe Suite (or similar), e.g.  After Effects, Premier Pro, Illustrator, inDesign.
  • Experience managing social media channels and using them to communicate with specific audience groups.  Copywriting experience essential. 
  • Excellent time management, administration and planning skills. Ability to manage multiple concurrent projects, meeting deadlines and ensuring appropriate quality control.
  • Creative thinker, with proven ability to deliver imaginative and innovative projects that achieve set objectives.

Although not essential, the following would be desirable: 

  • Experience working collaboratively within organisational teams and with external partners in particular working with educators and creative practitioners from a variety of disciplines.
  • Experience leading and managing small projects.
  • A qualification relevant to digital technologies, animation, film and AV is desirable, as is some experience working with immersive environments and 360 degree projection. 
  • Some knowledge of conservation, zoology and/or environmental sustainability and/or experience working with the education sector.

Closing date for application is Wednesday 20 July.

Interviews are expected to take place on 3 & 4 August.


The closing date for this job has now passed.