Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).
As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care.
The Team Lead (TL) functions as the primary expert for the application and oversees the work activities of the build team. Working in conjunction with the Application Manager, the TL defines build objectives and manages configuration, build and installation of the application. The Team Lead (TL) will report to the Application Manager for Cleveland Clinic London and will be responsible for planning, structuring, and monitoring system implementation, as well as testing and change control procedures. The TL takes direction from, and collaborates with, the Application Manager on work priorities and manages the resolution of escalated issues.
The TL will serve as the primary support contact for their respective application as well as serve as a point of contact for various other applications within their assigned team. The TL will serve as a leader with overall responsibility for software analysis and design, application and system installation and implementation. Provides best solutions to identified needs, meeting operational and business objectives, technology capabilities, and human resource requirements. Maintains the ongoing service relationships between the IT department and its direct application customers and is a liaison to other departments and entities. They will coordinate all issues that arise during the application implementation for their respective team and must be very knowledgeable of the organization's policies, procedures, and business operations. Provides after-hours support.
If you feel that you have the skill set to match the Job Description, please apply online today.