General Practice Nurse (Concierge Health)
Cleveland Clinic London Hospital

Job reference: CCL043

Location: Cleveland Clinic London Hospital

Closing date: 04/03/2021

Salary: Competitive

Contract type: Permanent

Department: Ambulatory Nursing

Division: Nursing

Hours: Full Time

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes.

Our first healthcare facility in London will be located in Portland Place and will be opening in 2021.

Our “Patients First” philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that delivers world-class clinical care.

The General Practice/Concierge Nurse is at the forefront of the patient’s experience working hand in hand with the General Practitioners (GPs). As the first point of contact for many patients, this role is pivotal in demonstrating an excellent nursing service for the practice population who utilise our services.

The General Practice/Concierge role is considered fundamental in providing both a unified and exemplary service to the patients shared and or transferred between nursing, general practitioners within the practice and secondary care providers and external agencies.

The nurse will be responsible for liaising with patients on an individual basis, determining their needs and tailoring a high quality, service to meet these. The role requires an in depth knowledge of a variety of health conditions, the ability to assess patients in calm and professional manner utilising both exceptional clinical and communication skills whilst working with the upmost discretion.  The role includes the organisation and management of a number of general clinics, performing a range of nursing interventions and some home visits. 

You will be:
•    Understanding of the patient’s health status and desired outcomes in order to ensure the service is tailored to their exacting needs
•    Working to an advanced level, drawing on previous experience to ensure that appropriate and
evidence-based decision making is applied
•    Organise appointments that are convenient for the client either face to face or via digital service
•    Ensuring patient safety
•    Acting as a clinical leader and role model
•    Nursing BA qualified or equivalent
•    NMC qualified

“As a Cleveland Clinic London caregiver, you’re committed to providing world-class care and service to our patients and we’re committed to providing world-class healthcare benefits for our caregivers and their families."

We offer a selection of benefits including:
•    Highly Competitive Auto-Enrolment Pension Scheme
•    World-class training and development opportunities
•    Private Medical Insurance

We also provide pre-Interview Coaching sessions to support inclusive hiring.

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

“Let’s deliver World Class care together!”


The closing date for this job has now passed.