Ward Clerk
Cleveland Clinic London Hospital

Job reference: UK0393

Location: Cleveland Clinic London Hospital

Closing date: 21/01/2022

Salary: Up to £28,000 depending on experience

Contract type: Permanent

Department: Nursing & Healthcare Assistants

Division: Nursing

Hours: Full Time

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes.

Our first healthcare facility in London will be our Outpatients Clinic located in Portland Place and will be opening in 2021.

Our “Patients First” philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that delivers world-class clinical care.

Cleveland Clinic London are looking for Ward Clerks to join our different medical teams with throughout the Hospital.

The Ward Clerk will undertake administrative duties such as scheduling and managing bookings in conjunction with the clinical team and central reservations. You will be expected to ensure revenue is captured in an accurate and timely manner through verifying and abstracting patients’ account along with liaising in a professional and friendly manner when dealing with patients, relatives, visitors and other Caregivers.

You will be:
• Performing administrative duties such as filing, photocopying, letter writing and dealing with telephone enquiries.
• Managing of personnel files in liaison with the Nurse Manager
• Performing minute taking for departmental meetings
• Representing the department at hospital meetings
• Responsible for stationery orders and maintenance of stationery levels ensuring strict cost control in liaison with the department manager
• Participating in strategic planning of service(s) in conjunction with the Nurse Manager
• Performing ad hoc duties/projects as directed.
• Updating departmental time sheets and enter workforce hours on Kronos/Workday/relevant systems.
• Maintaining departmental workload statistics for units of service (UOS).• Educated to GCSE /High School Diploma or equivalent
• Able to communicate effectively verbally and in writing at all levels and with a variety of different stakeholders.
• Able to prioritise work to meet deadlines.
• Able to build strong relationships and foster teamwork
• Experienced in administration
• Experiences within a healthcare setting (i.e. hospital)
• Knowledgable of medical terminology
• The holder of a NVQ level 2 qualification or equivalent in administration (Desirable)

“Cleveland Clinic London is committed to supporting the health and well-being of all caregivers with a comprehensive umbrella of services. As a CCL caregiver, you’re committed to providing world-class care and service to our patients and we’re committed to providing world-class healthcare benefits for our caregivers and their families."

We offer a selection of benefits including:
• Highly Competitive Auto-Enrolment Pension Scheme 
• World-class training and development opportunities 
• Private Medical Insurance

We also provide pre-Interview Coaching sessions to support inclusive hiring. 
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

“Let’s deliver World Class care together!”


The closing date for this job has now passed.