Technology Enabled Care Responder (Waking Nights)

Job reference: 000075

Closing date: 18/04/2021

Salary: £20,483 per annum (part time pro rata)

Employment type: Part time

Hours per week: 35 hours per week

Town Name: North Lanarkshire

Are you an experienced Support Worker looking for a new challenge?

We are looking for a Technology Enabled Care Responder to join our North Lanarkshire Responder service in Coatbridge for 35 hours per week.

The Role

At Cornerstone, we are always looking for new and innovative ways to improve the support we give and allow the people we support more say in the way they are supported. Caring for someone doesn’t stop at the end of the day and overnight support is crucial for many people to continue to live independently. Our pioneering Responder Service in North Lanarkshire uses innovative technology to remotely monitor and respond to the people we support in their own homes nearby overnight, which enables them to have more independence at home.

Using technology within the people we support’s homes, as a Technology Enabled Care Responder, you will actively monitor activity to keep an eye on their wellbeing and intervene quickly and sensitively, if necessary. Depending on the individual’s needs, this may mean visiting the person’s house and providing direct support, or using remote technology to speak to them. Additionally, you will act as a first point of contact for colleagues within the branch seeking assistance and may be responsible for coordinating care activities in an emergency.

About You

We are looking for people with a real passion to build relationships and positively impact the lives of the people we support. So, whilst it would be beneficial if you have experience in a similar role, this is not essential. What’s most important to us is that you can demonstrate the right values and attitude to make a difference. You’ll receive all the training and support you need through our award-winning Training Academy, including the opportunity to complete a fully funded SVQ qualification.

As travel will be required throughout North Lanarkshire, it is essential that you hold a full, clean UK driving licence and have access to your own vehicle.

To be a great Support Worker, you will be:

  • a naturally empathetic person with a warm, friendly personality
  • able to demonstrate exceptional communication skills
  • confident in the use of technology, including tablets and video calls
  • a great problem-solver and decision-maker
  • able to build and maintain positive, respectful relationships with lots of different types of people
  • reliable, flexible and responsive to meet the changing needs of the people we support
  • able to manage challenging situations in a calm, appropriate manner, even when under pressure

Whilst you will have the support of the wider team, the role will involve lone working so you’ll have to be able to think on your feet and use your own initiative.

Shift Patterns

Your contracted hours will be worked between 10.00 pm and 8.00 am, across a four-week rolling rota. You will be expected to work weekends and public holidays as part of your rota. Waking nights are paid at your normal hourly rate plus an agreed standard waking night payment of £2.50 per hour.

If you’re shortlisted for this post, you will be invited for interview on Thursday 22 April 2021. All interviews will take place online via video chat.

Do you have any questions? To find out more, please contact Dianne Gregor on 01236 918 800.

If you’re successful in joining our team, you will be expected to join the Protecting Vulnerable Groups (PVG) Scheme and must be willing to work towards a SVQ in Social Services and Healthcare as required for SSSC registration. We will need you to register with the SSSC within 6 months of starting your employment with us.


The closing date for this job has now passed.