Corps Security is the leading specialist security solutions provider and is one of the most respected companies in the UK market.
Since our establishment in 1859, Corps Security has been committed to treating its people well, and this means we offer some of the most attractive pay and benefits in the industry and have some of the best staff retention levels.
Corps Security is currently recruiting for a SIA Licenced CCTV Operator to be based at one of our prestigious client’s premises.
To provide security and support duties in a professional and courteous manner in line with both the client requirements and Corps Security’s policies and procedures.
- Excellent communication skills and a strong customer focus.
- Must hold a valid SIA Frontline CCTV Licence.
- Previous CCTV control room experience - desirable
- Intermediate level PC Skills ( MS Office)
- 5 year checkable work/career history. All applicants will be vetted in line with industry standards – BS7858
- Experience working in a busy multi-functional control room environment
- The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
- Experience dealing with a large volume of calls/requests
- Applicants with experience in the emergency services, military/police or security sector are welcome.
- Liaise on a daily basis with staff + the client and operational management teams.
- Support the fulfilment of the contracted/business objectives, through the range of duty assignments which will involve security and support duties.
- Ensure safety of customers and all staff.
- To operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site specific assignment instructions and current legislation.
- To operate and monitor the CCTV systems to activate and manage access control in line with the client requirements.
- To record all events and actions monitored from within the control room.
- To respond and react to any incidents or security issues that may arise.
- To monitor the CCTV system and report any faults through to line manager and in line with client requirements.
- To work alongside the emergency services and other security providers to ensure high standards.
- To produce written reports on incidents and occurrences in line with client requirements
- To perform ad hoc duties as directed.
- Working in a busy multi-functional control centre
- Receiving calls in a customer focused and polite manner
- Communicate with front line staff in a professional manner via radio communication
- Operation of Incident Management systems
- Provide real time control centre support to front-line security staff
- Liaison with emergency services
- Incident Management Respond to messages via email and direct as appropriate
This role is hands on and will require involvement in issues on an hourly/daily basis.
Corps Security also offers a range of industry leading benefits, including:
- Tax relief scheme on travel to work expenses
- Company sick pay scheme
- Full company uniform (Paid for by Corps Security)
- Paid SIA license renewals
- Pension scheme
- Award winning training opportunity
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
Diversity is important to Corps Security, we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its employees. EEO assists employees to develop to their full employment potential while the Company benefits from having a diverse and enthusiastic workforce.
Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.