Job Description
We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
We have a fantastic opportunity for a DSO Stakeholder and Communications Officer to join our Distribution System Operation (DSO) team who are responsible for getting our business ready for net zero.
The purpose of the Distribution System Operation (DSO) Stakeholder and Communications Officer role is to support the DSO Stakeholder and Communications Manager to develop and execute communications activity and stakeholder engagement in line with the needs and strategy of the DSO. In collaboration with the wider DSO team and SP Electricity North West (SP ENW) colleagues, this role will be expected to plan, coordinate and deliver informative, educational and engaging communications to ensure stakeholders feel heard, represented and understand the journey of the DSO. This will include the creation of publications, the coordination and delivery of events, and execution of multi-channel communications.
The role’s focus will be on enhancing our stakeholders’ understanding and experience, improving awareness and the reputation of the DSO, and increasing our stakeholder satisfaction.
As a result of expansion in this key area, we’re seeking a communications all-rounder who has experience of and working knowledge of utilising both internal and external communications channels, developing and implementing plans, managing events and supporting with in-person and online meetings as required.
The DSO Stakeholder and Communications Officer will be able to juggle multiple responsibilities, deliver communication campaigns that provide stakeholders with a positive experience and explain complex technical concepts in clear, concise and engaging ways.
Feedback and insights will be used to drive business change and value and the successful candidate will be self-motivated, keen to learn and take pride in delivering high quality stakeholder engagement and communications.
The successful candidate must, at the start of employment have permission to work in the UK without sponsorship.
What we’re looking for
We welcome applications from individuals with diverse backgrounds and experiences who meet the following criteria:
• Capability to manage large workloads to tight deadlines, often under pressure
• Strong writing and editing skills, with the ability to create clear, engaging and informative content in a multi-channel approach
• Knowledge and experience in event planning, including presentation creation, organising the day(s), and post-event activities, including communications and marketing
• Knowledge of internal and external communications channels, including marketing and PR
• Strong interpersonal and relationship-building skills, both internally and externally
• The ability to work independently and manage multiple projects and competing priorities
• High standards for quality and attention to detail
• An organised, proactive and collaborative approach to delivery and problem-solving
• Proficient in online meeting and webinar delivery including engagement techniques such as polling and chat room management
What we’re offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
An annual bonus scheme
25 days annual leave increasing with length of service
Private Healthcare
Salary sacrifice EV car scheme
An employee rewards portal offering discounts on several well-known brands
A market-leading contributory pension scheme
Employee assistance programme
Opportunity for professional development enabled through our Learning & Development function.
Our Commitment to Inclusion
We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.
If you need any adjustments or support during the application process, please contact our Recruitment Team at careers@enwl.co.uk or call 0845 366 0092 (option 2).
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS), and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable