Job Description
Station Support Assistant Opportunities
We are strengthening Station Administration Support across the Service to support effective delivery within our Operational Support & Resilience Directorate to support the East, West and Central Groups. These roles will provide high‑quality administrative support that enables Station Managers to focus on operational priorities, community engagement, and partnership activity.
The Roles
We are recruiting for the following opportunities:
Job: 2 Station Support Assistants Job Family 1
Part Time 27 hour per week
Salary: £28,146.77 - £30,808.30 pro rata
Working collaboratively across Stations and Groups, these roles will ensure consistent, reliable and professional administrative support to Station Managers Management Team. You will coordinate the essential day‑to‑day activity that keeps each Station running efficiently, supports local community initiatives, and strengthens internal and external communication.
Why This Matters
Strong Station administration is central to delivering an effective and community‑focused Fire & Rescue Service. Successful candidates will:
- Provide high‑quality administrative support to Station Managers and the wider management team
- Strengthen the coordination of meetings, events, risk‑reduction activities and community engagement
- Improve accuracy in data recording, reporting and performance monitoring
- Support timely decision‑making through well‑organised documentation, diaries and communication
- Contribute directly to improving service delivery across multiple locations
- Help ensure that our community‑facing work is well planned, well supported and delivered to a high standard
How the Role Will Work
Station Support Assistants will:
- Deliver day‑to‑day administrative support across assigned Stations, working flexibly and collaboratively with colleagues from across the Service
- Manage diaries, correspondence, phone calls, emails and incoming enquiries
- Assist with preparing meetings, events, papers, reports and hospitality arrangements
- Support risk‑reduction activities by coordinating bookings, monitoring progress and collating data
- Act as a key point of contact for staff, visitors, partner agencies and community groups
- Maintain Station systems including local record‑keeping, personnel change forms (PCFs), rolling review documentation and premises defect logs
- Support community and partnership events, ensuring venues, equipment and logistics are well organised
- Contribute to a positive, inclusive and supportive Station culture
Together, these roles will ensure that Stations run efficiently, local priorities are supported, and our commitment to community safety is delivered effectively.
Who Should Apply
These roles are ideal for colleagues who:
- Are organised, proactive and confident working in a busy, diverse environment
- Enjoy supporting others and take pride in delivering excellent customer service
- Can work independently while contributing to a “one team” approach across Stations
- Value accuracy, consistency and professionalism
- Want to support community safety and the delivery of our Service strategy
- Are comfortable using MS Office, digital systems and multiple administrative platforms
If you want to add real value and contribute to the smooth and effective running of our Station environments, we look forward to receiving your application.
Your supporting statement (max 500 words) should clearly address the following:
1. Administrative experience in a busy environment |
2. Competence in MS Office and digital systems |
3. Ability to manage confidential and sensitive information |
4. Strong communication skills (written + verbal) |
5. Organisation, prioritisation and self‑management |
6. Experience supporting meetings, events or coordination tasks |
To apply for the role please click here: https://www.jobtrain.co.uk/esfrs/
Please note that recruitment processes may be withdrawn or varied at short notice due to the Services’ Organisational Change policy.
Thank you for your interest in this role.
OUR PURPOSE, OUR VALUES AND OUR PRIORITIES
Our Service Purpose is: Reducing Risk, Saving Lives – Together.
We do this through our Service Priorities:
1. Delivering our community offer
2. Delivering our enabling offer
3. Achieving financial sustainability
4. Sustaining a high performing workforce
5. Improving service performance
Our Service Values support our purpose and priorities by making sure the way we operate is guided by strong principles:
We willingly accept ACCOUNTABILITY, taking responsibility for our actions and decisions.
We have PRIDE in the service we provide, striving to meet the needs of our communities.
We demonstrate PERSEVERANCE in the face of challenges, staying committed and resilient in everything we do.
We RESPECT our colleagues and members of the community.
We embrace ADAPTABILITY, responding positively to change and continuously seek to improve the way we work.
We show INTEGRITY in our work, being open and honest.
We act with SELFLESSNESS, recognising we are here to protect and support our communities. We foster a positive and inclusive culture where teamwork, mutual respect and a shared commitment to service are at the heart of everything we do.
We show EMPATHY to the community and our colleagues, treating everyone with kindness, compassion and understanding.
Purpose Values and Priorities | East Sussex Fire & Rescue Service
Diversity and Inclusion
We value the diversity of our employees and aim to recruit a workforce which reflects the communities we serve.
East Sussex Fire & Rescue Service, (ESFRS), are committed to equality of opportunity for all job applicants and aims to select suitably qualified people based on their skills, abilities, experience, knowledge, qualifications and training.
For more information please read our Equality, Diversity and Inclusion statement.
Safeguarding
East Sussex Fire & Rescue Service is committed to safeguarding children and vulnerable adults and expects all employees, volunteers and suppliers to share this commitment.
ESFRS is a member of the Brighton & Hove and East Sussex Safeguarding Children’s Partnership and Safeguarding Adults Boards.
You can read our safeguarding statement here.
DBS and Non-Police Personnel Vetting
All roles at East Sussex Fire and Rescue Service will be subject to either DBS checks (minimum standard level) or a Police vetting process (the latter for roles based at Joint Headquarters in Lewes). The check will take place for the preferred candidate at the end of the selection process, before a final offer of employment can be made. For more information about DBS and Vetting, please read our DBS and Vetting Policy.
Recruitment of Ex-Offenders
ESFRS are an Equal Opportunities Employer and therefore will consider ex-offenders for employment on their merits, (subject to the necessary DBS & Non-Police Personnel Vetting clearances required for the role). For more information please read our Recruitment of Ex-Offenders Statement.
Notes
Please note that recruitment processes may be withdrawn or varied at short notice due to the Services' Organisational Change policy.