Job reference: 008488
Location: Birmingham
Employment type: Permanent Full Time
Division: HSS The Hire Service Company
Hours Per Week: 45

Job Description

HSS: The Hire Service Company, we’re not just about hiring tools, we’re about building high quality connections every time. It all started with one ladder loaned back in 1957 and we have grown into the Blue and Yellow Company for equipment hire across the UK and Ireland.

Now, we’re blending cutting-edge technology with our deep-rooted commitment to service. Our friendly colleagues are focused on creating genuine connections with a human touch and supporting local businesses and communities, one hire at a time.

Explore our benefits:

28 days Annual Leave (including Bank Holidays) Training, Apprenticeships and Development opportunities, exclusive discounts on equipment rentals, car lease, and retail purchases. You also receive, life assurance twice your annual salary and access to healthcare and wellbeing platforms.

The Role of a Cover Manager

As a Cover Manager you will support to develop strong customer relationships in multiple store's offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.

What do you need to succeed as a Cover Manager?

  • Committed to delivering exceptional communication, customer service and eager to assist
  • Proficient in meeting and exceeding performance targets and Key Performance Indicators (KPIs)
  • Proactive and positive outlook and solution driven.
  • Enthusiastic about continuous learning and expanding product expertise
  • Holds a valid driver's license (You will operate a van.)

What does the Cover Manager involve?

  • Covering multiple locations, you will support the company's strategy, revenue growth, profitability and customer loyalty!
  • Running the HSS dedicated area within our partnering Builder’s Merchant, supporting customers with their hire needs and upselling/cross-selling where you can!
  • Building and maintaining the relationships with the customers to ensure we keep their repeat business.
  • Supporting key sales initiatives and strategy to hit branch KPIs and ensure we’re being innovative and forward-thinking in our approach.

Similar Working Pattern

Monday to Friday 7:30am until 5pm and alternating Saturdays 8am until 1pm

ED&I Promise

We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.

We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

Take a look around the company https://hsscareers.co.uk/