Training Sales Support
Oakland House

Job reference: 002664

Location: Oakland House

Employment type: Permanent Full Time

Division: HSS Hire - Head Office

Hours per week: 37.5

HSS Hire is a leader in the UK equipment hire & management sector, keeping the customer at the centre of what we do to ensure that we continue to grow and lead the market. HSS Groundcare is a division of the HSS Hire service group and specialise in providing and maintaining customers Groundcare machinery nationwide and work with top well-known brands

This is a fantastic opportunity for an individual who has a passion for administration and is looking for a new challenge within a brand new industry and the next step in their career! If you have admin, customer service, retail or billing experience, this could be the job for you!

Responsibilities include:

•    Keeping up-to-date with current training accreditation guidelines and operational procedures 
•    Liaising with Trainers and supporting their needs 
•    Liaising with Training Centres, Hotels and Onsite Training Locations in support of the trainers 
•    Point of contact for Accreditations and EVs/EQAs
•    Attend Audits and other accreditation activity where necessary
•    Investigating, logging and reporting of complaints received
•    Managing the ordering and distribution of workwear
•    Booking accommodation and transport for Trainers
•    Support in the management of expenses; adhering to the policy
•    High level administrative, organisational and customer service experience required 
•    Tenacious and assertive with structured and clear communication to colleagues, external 
•    contacts and accreditations
•    Strive for constant improvement with a proactive approach
•    The ability to operate well alone and within a team environment
•    Dependable and reliable member of the team

Personal Characteristics
You are flexible and hold a positive attitude to life and work, having the desire to develop your career and those of your colleagues. Possessing some or all of the following characteristics is desirable:
•    An enthusiastic team player with excellent written and verbal communication skills
•    MS Office skills, particularly Word and PowerPoint.
•    Well organised and ability to work to deadlines
•    Strong attention to detail
•    Ability to work effectively under pressure