Job details

Technical Business Analyst

Job reference: NRD-MAN-ITX-01924

Closing date: 28/09/2018

Salary: Competitive + Excellent Benefits

Department: IT

Hours per week: 36.17

Whilst the world, in particular technology, has changed beyond all recognition since N Brown started trading over 150 years ago, what has kept us relevant and positioned us as #2 on Prolific North’s Top 100 e-Commerce companies, is our ability to reinvent and transform ourselves, adapting and predicting our customers preferences and evolving the vibrant and dynamic people first culture we have today. Our vision is simple – to become the globally loved experts in fashion that fits, helping customers look and feel amazing! – Something that is synonymous with our brands, JD Williams, Jacamo and Simply Be.

With retail continuing to be one of the most disrupted industries through the rise of mobile devices, IoT and changing shopping habits, where better to expand your career and test your innovation than as part of a company that has a proven heritage of transformation spanning across three different centuries!

If you would like to join this journey, we are looking for Technical Business Analyst to help us to shape ultimate digital experience for our customers! You will be working in an agile environment, within a mobile app team, building on an internal framework to deliver against an agreed product backlog.

You’ll be primarily responsible for the efficient and accurate delivery of business and technical analysis and design that meets the objectives laid down in business requirements and software architecture. You’ll be working in a highly integrated and transitional systems landscape.

What will you be doing in this role?

  • To support the product owners in creating user stories and detailing the acceptance criteria.
  • To confer with the product owners and other IT staff to gain an understanding of the end to end changes required to all applications and integrations associated with the users’ stories.
  • To produce detailed technical designs, use cases and wireframe mock ups, where required; working with the UI and delivery teams to ensure that the product owners’ acceptance criteria is met.  Contributing to all phases of the development lifecycle, as required.
  • To ensure that designs are in compliance with architectural guidance.    
  • To support system testing, working alongside a dedicated test team.
  • To work with other IT staff to provide a clear and achievable estimate of timescales involved in delivering all agreed user stories, and to monitor progress against estimate.
  • To ensure compliance with the company software configuration management policies, the company change management policies and the company GDPR policies.
  • To analyse the application scalability and performance requirements and ensure that change is designed and implemented in such a manner to preserve or improve business SLAs. In addition, ensuring that corrective action is taken to resolve any issues arising.
  • To provide regular feedback to the mobile app team of all activities that you are engaged upon and escalate any constraints, risks, issues, dependencies or slippage in a timely manner.

What you need to be successful?

  • We are looking for a Systems Analyst who is able to demonstrate experience of working in a complex, integrated environment across multiple technologies.
  • The ideal candidate will have experience of working within a mobile app delivery environment, in the retail sector.
  • Agile delivery experience is essential, with experience of the following technologies preferred: JIRA, Confluence, AWS, Webservices, SOA, XML, WSDL, JSON, J2EE, Endeca, Fatwire, Hybris, Algolia, Firebase
  • In this role we are looking for an individual who is capable of remaining positive when under pressure, and who is able to demonstrate strong stakeholder management skills. 
  • The ideal candidate will be a proactive and collaborative team player, who enjoys working with people from across the organisation.

In return for your hard-work and commitment;

  • Fantastic training and development opportunities
  • Competitive salary  with excellent benefits package
  • Opportunity to work on different projects and to get experience in a various technologies and teams.
  • Amazing colleagues to share the journey with
  • Lovely northern quarter offices in the heart of Manchester
  • Great perks as part of working for N Brown


The closing date for this job has now passed.