UX Testing and Optimisation Coordinator (International )

Job Reference : NRD-MAN-INT-01957
Closing Date : 23/09/2018
Salary : up to £25,000 per annum plus excellent benefits
Department : International
Hours Per week : 36.17 hours per week

With exciting times ahead as we continue to grow internationally we are now on the lookout for a  Testing and Optimisation Coordinator  who will support in N Brown becoming the globally loved experts in fashion that fits!

With your passion for all things digital you will play a key role in improving the customer experience, optimising the user experience and introducing innovative ideas to our international sites. You’ll be leading the A/B tests, personalisation and optimisation plan with the goal to remove conversion barriers and enhance the user experience across devices.

The Testing and Optimisation Coordinator will:

  • Develop and deliver successful user experiences across devices for the international brands to maximise conversion and other key KPIs
  • Build localised experiences on our optimisation platform and track results
  • Support the manager to deliver a continuous improvement approach to the customer journey utilising creative execution, promotions and personalisation to drive improved experience and conversion.
  • Review competitors’ activity, market trends and best practices and feedback findings to wider team with suggestions
  • Analyse and provide reports to monitor demand and conversion metrics / performance across customer segments and device types.
  • Contribute to trading the season to maximise demand and profit against plan using the product bank, channels and traffic to optimum advantage

What you need to succeed:

  • Experience working with A/B testing and analytics tools
  • You ideally have CSS & HTML
  • Enthusiasm for UX and customer experience
  • Experience in an ecommerce environment

 

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.