Job details

Social Media Manager

Job reference: NRD---002159

Closing date: 30/11/2018

Salary: up to £45,000 per annum

Department: Marketing

Hours per week: 36.17 hours per week

N Brown are on the lookout for a Social Innovation Manager who will create, develop and strategically manage and deliver Owned and Earned Social Efforts across all our fashion brands. You will create and develop our community management strategy and TOV, proving to be a brand evangelist within our business.

What will you be doing as our Social Media Manager?

  • Execute the social, influencer and video strategy for owned and earned feeds
  • Support the social team on the development of their social strategies, ensuring growth and expertise with planning, content and activations.
  • Ensure social elements to all large-scale campaigns align with brand campaign efforts
  • Lead the communications space ensuring N Brown are leading the way, speaking to customers on the most relevant channels IE Voice / Chat.
  • Define and lead brand right always-on content for owned and earned
  • Inspire and develop social team, including creative and video content ambitions
  • Champion third party software (IE Sprinklr), encouraging whole team to be data-driven. 
  • Ensure each social campaign has clear metrics and KPI’s to ensure that content are achieving appropriate return on investment in line with brand goals.
  • Interpret and share optimisation reports of results against metrics.
  • To obtain information to devise, prepare and produce social activity and content.
  • Coordinate social activity with the wider business teams to deliver campaign objectives and lead generative activity. Partner closely with Brand, PR, CRM, SEO and Paid Media teams.


Why join us here at N Brown?

You will proactively deliver on Social Campaign & Content Management, Social Reporting in addition to Stakeholder and Agency Management. You will make a difference, share and learn as well as directly impact on the success of our family of trusted fashion brands. This is a challenging, inspiring and exciting opportunity for a customer-focused, collaborative and forward thinking social media specialist. Join the journey at N Brown and share in our vision in becoming the globally loved experts in fashion that fits!

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.


The closing date for this job has now passed.