Job details

CRM Coordinator

Job reference: 002508

Closing date: 09/12/2018

Salary: up to £26,000 per annum plus excellent benefits

Department: Marketing

Hours per week: 36.17 hours per week

We currently have an exciting opportunity for a talented Marketing Coordinator to join the Traditional marketing team based at our Head Office in Manchester.As a Marketing CRM Coordinator, you’ll be responsible for supporting the CRM strategy for the Oxendales brand in the Republic of Ireland, driving customer loyalty, improving retention and driving long term customer value.

What you’ll do as Marketing Coordinator;

  • To execute the delivery of the contact strategy, including creative execution, customer selection, test activity and results in order to drive the required sales plan
  • To implement the segmentation of the Brand database to drive customer programmes and improve long term quality and profitability of the customer file.
  • Promote digital engagement and optimize the customer journey across all channels
  • Develop and manage relationships with external agencies and internal teams and work collaboratively Marketing, PR, Buying and Merchandising.
  • Support rigorous test plans to optimize customer performance and channel efficiency.
  • Assist in the delivery of the category plans for publications and offers, identifying issues, risks and opportunities


To be successful as a Marketing CRM Coordinator, you’ll need experience from a similar role in a complex and fast-paced environment like our own. You’ll also need to be organised and confident working with team members from other areas of the organisation.  The role would be perfect for someone who has:

  • excellent computer literacy, specifically Excel and good knowledge of analytical formulas
  • Proven experience of CRM
  • strong communication skills and presentation experience
  • a flexible, positive, proactive approach with good attention to detail
  • A creative flair
  • Ability to work under pressure, to tight deadlines, work on own initiative, and a team player is a must
  • Strong problem-solving skills are essential, along with an ability to manage a varied workload, to tight deadlines


In return, you’ll receive great training, varied and interesting development opportunities and a competitive salary and benefits package.


Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position w


The closing date for this job has now passed.