Job reference: 002716
Closing date: 30/06/2019
Salary: up to £21,000 per annum plus bonus plus excellent benefits
Department: Financial Services
Hours per week: 36.17 hours per week
Did you know that N Brown not only sells great products, but we also offer credit to our customers?
We are looking for experienced customer obsessed call centre advisors to join our Financial Services team here at N Brown in the heart of Manchester. As a Collections Adviser, you will engage with our customers via the telephone and/or written communication and help support those customers who have fallen behind with their account payments.
Demonstrating your great customer service experience, you will engage with our customers to effectively understand the extent of their financial situation and then agree the most appropriate solution from a range of options available.
If you have the following Customer Service skills, experience and passion then we want to hear from you:
This role will work across a five-week rota with the following shift pattern:
2 x weeks 8:30am – 4:30pm
1 x week 9:30am – 5:30pm
2 weeks 10:30am – 6:30pm
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.