Job reference: 002871
Closing date: 31/12/2019
Salary: Competitive Salary (DOE) plus excellent benefits
Hours per week: 36.17 hours per week
We are looking for an experienced IT Service Manager who is looking to take their career to the next level, working in our complex, fast paced, collaborative and digital environment. You will work at the heart of our business to deliver services critical to the performance of our organisation. You will be expected to apply forward thinking technology strategies while working effectively, in collaboration with our partners, who will manage day to day operations. You will engage, coordinate with and support the business, by ensuring the consistent deployment of processes and tools essential for unparalelled service delivery. You will also ensure that the Services Strategy, tools and processes are designed, delivered and continuously improved to meet the current and future technology service requirements of the business. The role involves assurance activities in design, development, transition and operations with key areas of responsibility for the: service Management strategy, technology services stakeholder relationship management and technology service risk management (Operational, Continuity, Security).
What you’ll need to succeed:
What’s in it for you?
About N Brown:
N Brown is a leading FTSE 250 internet and catalogue home shopping company with over 150 years of distance shopping experience. Best known by our 3 power brands; Simply Be, Jacamo and of course JD Williams.
Our vision is to become a leading digital retailer and to continue to expand our active customer base of over 4 million, becoming the universally loved experts in fashion that fits by helping our customers’ look and feel amazing through our trusted family of over 20 brands.
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams