Job details

Contact Centre Opportunities

Job reference: 002986

Closing date: Not specified

Salary: Competitive Salary plus Bonus & Benefits

Department: Contact Centre

Hours per week: Various

Did you know that N Brown has been trading from Manchester’s Norther Quarter since its start over 150 years ago? Since then, not only have we been providing the UK and the rest of the world amazing products, but we also pride ourselves at putting the customer at the heart of everything we do.

We are proud to be an ethically driven, lender of credit to our customers and pride ourselves on the high quality and award-winning customer service our credit customers receive.

That’s why we want to hear from anyone looking to work for one of the UK’s biggest online retailers, conveniently situated within walking distance from Manchester city centre’s main transport hubs and in the heart of Northern Quarter where it all started. If you have a passion for customer service, have an empathetic and patient approach to problem solving and can work as a member of a passionate team then we want to hear from you.

Register your interest to work across our contact centre positions:

  • Fraud Advisers
  • Collections Advisers
  • Customer Service Second Line Support
  • Complaints Advisers
  • Dialler and Operational Control Analyst


These are the ideal roles for anyone looking for shift/ part time work (around child care or studies for example), those wanting full time shifts (some of our roles are non-weekend work), looking to return back to work or an opportunity to start/grow your skills and experience within customer service.

As a valued employer you will not only receive a competitive salary, but you will also have access to our incredible staff discount, annual bonus, impressive pension to name a few of our great benefits!

What are you waiting for? Send across an up to date CV!

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check; having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown.


The closing date for this job has now passed.