Job details

Customer Insight Analyst

Job reference: 003043

Closing date: 23/09/2019

Salary: Up to £27,000k + benefits

Department: Marketing

Hours per week: Not specified

As our team expands, we are on now recruiting a Customer Insight Analyst to join us here at N Brown. In this role you will collaborate with key stakeholders to deliver insights that will support our goal of being the globally loved experts in fashion that fits.

You will be working across our websites and marketing campaigns as well as the wider business using a variety of tools and techniques to work with large datasets to provide commercially sound recommendations.

Additional key responsibilities:

  • Support and partner with the brand’s decision makers to ensure timely, comprehensive and insightful information that delivers business impact
  • Support product & forecasting processes with analytics’ 
  • Work on projects from initial analysis to implementation
  • Translate broad requests into specific technical requirements
  • Deliver reports as and when required

What you will need to succeed as Customer Insight Analyst:

  • Proven track of experience in data & analytics
  • Strong communicator and team player, able to work closely with colleagues and stakeholders to deliver insight
  • The ability to engage, influence and manage stakeholders well
  • An ability to translate technical analysis and relate it to your audience
  • Be a good problem solver and solutions-orientated
  • Open-minded, flexible and positive attitude with a willingness to embrace challenges and to learn
  • An ability to manage a varied workload and working to tight deadlines
  • Degree / MSc qualified within a relevant discipline (Mathematics, Science, IT etc)
  • Experience of Google Analytics (or similar e.g. Adobe analytics)

In return for your hard-work and commitment;

  • Fantastic training and development opportunities
  • Lovely office at the heart of Manchester
  • Family friendly flexible working hours
  • Competitive salary up to £27K DOE with excellent benefits package
  • Fun, innovative working environment full of talented people at the heart of Manchester City Centre.