Job reference: 003093
Closing date: 28/10/2019
Salary: Circa £25,000 plus excellent benefits
Department: Financial Services
Hours per week: 36.17
We are looking for an experienced Team Manager to join our Financial Services team here at N Brown. As our Team Manager your role will be to lead, motivate and develop a team of Outbound Collection’s Advisers ensuring key performance standards are achieved- including the delivery of positive interaction outcomes appropriate for both the customer and the business. You will drive continuous improvement, ensuring the team continues to evolve the right cultures and behaviours that encourage individuals to grow in a fast-moving contact centre environment
What you will be responsible for:
What we need from you:
You will have previous experience of managing people within a Financial Services/ Collections, preferably within a regulated environment.
You will possess outstanding leadership skills can communicate clearly both verbally and in writing confidently, can motivate a team of people and have great attention to detail and then we want to hear from you.
Shift pattern: Monday to Thursday 11am till 7pm, Friday 11am till 6.30pm
Start date: Monday 28th October
You must be able to provide evidence of Right to Work in the UK (passport, birth certificate etc) AND evidence of proof of your address.
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
The closing date for this job has now passed.