Job details

Digital and UX Analyst

Job reference: 003148

Closing date: 09/02/2020

Salary: up to £45,000 per annum

Department: Marketing

Hours per week: 36.17 hours per week

As our Digital and UX Analytics Lead you will collaborate with key teams, such as UX, Trading, Media and Planning, to deliver and present analytics/ reports to drive decision making. You will manage projects from end to end, line manage and be proactive in problem solving and make recommendations to improve the customer/user experience, smashing business KPIs.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones.

The Role of Digital and UX Analyst

  • Make recommendations for improved UX performance for users
  • Line manage as well as develop analysts in the wider team
  • Quantify benefits of digital initiatives and measure on delivery
  • Partner and be trusted advisor to UX and IT squads
  • Create/manage dashboards to measure performance of digital experiences

It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives.

What are we looking for?

  • Experience of engaging, influencing and managing stakeholders well
  • Experience of managing projects from start to finish
  • Strong communication, business partnering and presentation skills
  • Open-minded, flexible and positive attitude with a willingness to embrace challenges and to learn
  • Strong problem-solving skills are essential, along with an ability to manage a varied workload and work to tight deadlines
  • Degree / MSc qualified within a relevant discipline (Mathematics, Science, Engineering, IT or Marketing etc) is advantageous but not essential
  • Experience of App analytics is also desirable
  • Expert in a Web Analytics tool (for example Google Analytics, Adobe analytics or Celebrus)
  • Experience of SQL or Python/R or other analytical programming languages is also desirable.
  • Experience of (next generation) BI tools such as Power BI, Qlikview or Tableau is also desirable


The closing date for this job has now passed.