Job details

Trade Analytics Manager

Job reference: 003193

Closing date: 03/02/2020

Salary: up to £55,000 per annum

Department: Brand and Creative

Hours per week: 36.17 hours per week

Here at N Brown we are looking to appoint a Trading Analytics Manager to join our customer insight team. We are looking for someone with a wealth of experience in traditional customer data and experienced in handling large customer data sets. You will be commercially aware manager, capable of interpreting business needs and requirements in a compelling and understandable way.

Trading is an essential part of any retail organisation. For our internal stakeholders to make data led decisions and become a truly world class e-commerce retailer, our Customer Analytics team have a dedicated Analytical Business Partner team, to partner our core brands to deliver analytical trading insight.  

The role of Business Partner Manager (Trading) is to manage and develop this team ensuring all stakeholder needs are met through agreed SLAs, trusted advice and first-class trading analytics.

Responsibilities as Analytics Manager here at N Brown

  • Work across Trading, and the wider business, at Senior Level to champion, influence and exploit the agenda for Customer Analytics.
  • Contribute to the research for assessment, introduction and rollout of tools and technology platforms for analytics, automation, insights and visualization.
  • Ensure the BP team empower and partner with key decision makers to ensure timely, comprehensive and insightful information that has business impact.
  • Act as a senior business partner to capture requirements and provide consultancy to the Senior Trading team. Provide challenge where appropriate.
  • Conduct research and development on the latest tools & techniques; whilst improving on current methods and introducing new ways of sourcing data.
  • Conduct research and adopt best practices in establishing business analytics platforms, systems and approaches.

What are we looking for?

  • Be thought and practice leading in the integration and analysis of digital, media and social data.
  • Ideally must have a statistical background, have appreciation of segmentation and modelling techniques and be extremely well grounded in Digital Analytics tools.
  • Strong operational delivery track record, motivated to implement/deliver on time to quality standards and, critically, build new efficient processes at pace.
  • Work closely to support and formulate analytical solutions with our brands using customer and digital data points.
  • To manage business projects requiring analytical input and provide clear briefs for successful project completion.
  • Experience of working with complex customer journeys involving several touch points.
  • Strong knowledge of multi-channel and multi-device engagement across digital channels


The closing date for this job has now passed.