Job details

Team Leader

Job reference: 003464

Closing date: 21/08/2020

Salary: £22,500 per annum

Department: Logistics Operations

Hours per week: 4 day on and 4 days off evening shift

Team Leader

The role of the Team Leader includes the effective management of specific operational processes, resource and people within the Logistics team. You will provide an excellent customer experience for all internal and external customers within agreed objectives and SLA’s. You will also drive change through a continuous improvement culture.

This role reports to the Process Leader

*Please note that shift patterns are 4 on and 4 off evening shifts

 What you’ll be responsible for as a Team Leader:

  • To achieve all production, compliance targets and SLA’s ensuring the most cost effective use of resource and services. Provide accurate details for handovers for colleagues. Respond to adjustments in production plans and assign resource accordingly


  • Deliver the departmental budgets through effective manpower planning, performance management. Review performance of area of responsibility and provide weekly cost analysis.  Review and respond to direction to investigate trends in MI


  • Deliver quality management through the Right First Time programme


  • To lead, performance manage, train, develop and motivate the operational Logistics team members, working across multiple shifts (6am to 1.30am) 7 days a week (including bank holidays) to ensure Logistics Operational objectives are met through effective management. Ensure all people management activity is expedited as quickly as possible in line with policies and procedures.


  • To identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands.


  • To provide operational delivery of all Health & Safety and housekeeping requirements ensuring a safe and clean environment for all staff and visitors on the Logistics sites.


  • Any other duties required by the line manager that are appropriate with the post, grade and level of responsibility of this role, for which the role holder has the necessary experience and/or training.


What you will need to succeed as a Team Leader:

  • To be successful in this role you will ideally be educated to GCSE level or equivalent and preferably have a proven track record of management within warehousing and distribution
  • You will be a great team player with good communication skills
  • Analysis- you will be able to identify key areas for improvement by using your financial acumen

In return for your hard-work and commitment, you’ll receive fantastic training and a competitive benefits package.

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check.

Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams