Job details

HR Assistant

Job reference: 003572

Closing date: 27/11/2020

Salary: Up to £20,000 plus bonus and benefits

Department: People Team

Hours per week: 36.17

Our People team are looking for an organised, engaging and passionate HR Administrator to join the team to provide a first-class experience for all colleagues within N Brown at key touch points in the employee lifecycle ensuring an efficient, effective and meaningful administration service to colleagues.

You will be placed within the People Team working alongside People Leads, the Talent Acquisition Team and Learning and Development and support on all HR administration as well as being the first point of contact for general HR queries, and questions.

Additional responsibilities as a HR Administrator:

  • Work diligently with internal systems, and the Payroll Team, to ensure that all data inputting tasks are carried out in a timely and consistent manner, ensuring that all people changes are processed within payroll deadlines
  • Administration and processing of colleague information, including, but not limited to data input into internal systems, on boarding new starters, contract changes, salary changes, offboarding leavers.
  • Work collaboratively with the Payroll Team to ensure all people and pay affecting changes are processed in a timely manner and in line with payroll deadlines Offer first line support for any people queries that land within the team (telephone/email/in person) escalating where necessary to Head of People Services
  • Support the administration of reward and benefit schemes ie; pension applications, salary sacrifice season ticket loans, private medical cover and liaising with Payroll for processing
  • Offboarding colleagues and conducting all exit interviews flagging where appropriate any concerns to Head of People Services.
  • Liaise with external benefit providers and brokers to update member information (eg starters, leavers and any changes to circumstances/lifestyle changes)
  • Provide relevant administrative support to the wider People Team where required
  • Review and evaluate HR administration processes periodically to ensure efficiency is being maintained at all times and is developed in line with best practice
  • Deliver a seamless HR administration service with discretion and confidence at all times
  • Maintain knowledge of relevant HR practices and legislation for example SM&CR, DBS and Right to work (UKBA) updates and basic employment law/contractual matters


What you will need to succeed as a HR Administrator:

  • Experience working within a shared services setting is ideal but not essential
  • Experience of working within a similar role
  • You must be able to demonstrate flexibility, positivity, enthusiasm, determination and initiative
  • Demonstrable experience of using MS Office
  • Excellent communication skills and stakeholder management.
  • A genuine passion and interest in people is essential
  • Strong administration and organisational skills.
  • An interest to work towards or currently working towards CIPD is desirable
  • Knowledge of employment law and advantageous but not essential
  • Employee relations knowledge.
  • Ability to develop working relationships at all levels.
  • Working towards a CIPD qualification or interest in studying towards
  • Understanding of good people practices


Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown.


The closing date for this job has now passed.