Job reference: 003702
Closing date: 29/01/2021
Salary: Up to £20,000 plus benefits
Department: Financial Services
Hours per week: 36.17
It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, have great customer services skills and have the ability to think on your feet, embrace innovation then we want to hear from you as we are looking for a number of experienced Collections Advisor to join our Financial Services team here at N Brown starting January 2021.
About the role:
As our Collections Advisor, you will engage with our customers via inbound and outbound telephone calls, and written communication, to help support those who have fallen behind with their account payments. Demonstrating your great customer service experience and skills, you will engage and work with our customers to effectively understand the extent of their financial situation and then agree the most appropriate solution from a range of options available.
Additional responsibilities include:
What we’re looking for:
Who are we:
Here at N Brown we serve our customers through distinct brands; we are experienced, gained from over 160 years of trading; Inclusive as we believe in fashion without boundaries; sustainable as we strive to make as little impact on the planet and focused on the future as we are ALWAYS looking for ways to develop our business and serve our customers better.
Have a question about the role? You can contact the Talent Acquisition Team at Careers
The recruitment for this role is being managed by Hannah in our Recruitment Team- check out her LinkedIn here: Hannah Durkin
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check; having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams.