Job details

Assistant Shipping Manager

Job reference: 003803

Closing date: 10/09/2021

Salary: £20,000 - £22,000 depending on experience plus excellent benefits

Department: Logistics Operations

Hours per week: 36.17

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers. You will be part of a team who have a strong strategy to grow beauty and are passionate about offering real beauty for the real woman in an inspiring way.  

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown. 

Assistant Shipping Manager 

The main purpose of this role is to control Freight costs throughout the inbound supply chain and work to remove or reduce container rent and demurrage. You will also work closely with the Buying and Merchandising functions to optimise freight lead times and drive in cost efficiency and you will work collaboratively with the Shipping Team to deliver compliance within all regulatory requirements 

What you’ll be responsible for: 

Monitor and measure sea, air and road freight processes via internal and external systems, to identify cost saving opportunities, supplying appropriate reporting to the relevant stakeholders 

Contribute to the implementation of cost efficiency processes without degrading the specific service requirements of the Buying and Merchandising Team 

Day to day engagement with customs providers, freight forwarders and shipping partners, troubleshooting problems and delivering solutions to the Product and Logistics Teams 

Work with Shipping Team to support the implementation of accurate, compliant and effective systems for the end to end imports & exports processes 

Monitor and report on internal shipping authorization processes, identifying non-compliance and self-optimization 

Work with stakeholders on specific projects to deliver improvements throughout the inbound supply chain processes 

Contribute to the delivery of a culture of continuous improvement  

Deputize in the absence of the Shipping Manager. Be familiar with the requirements of the role. 

Query management – address supplier, forwarder and product team queries with timely responses, whilst monitoring for efficiency, quality and compliance 

Freight Forwarder PO management systems – exceptions and approvals, generate MI reports, record and monitor rejections.  

Create customs declarations and manage HMRC rejections to ensure timely freight despatches 

Super user of customs declaration systems – train and coach new admin users. 

What you will need to succeed : 

  • Experience of working within an import/export environment Customs procedures, freight forwarding.  

  • Involvement with process design, SOP creation, improvement and risk awareness. 

  • Communication skills proven by interaction with cross-functional peers and external customers.  

  • Knowledge of the classification process required for importing and exporting 

  • Remain up to date with relevant changes within the regulations and systems concerned with the importing and exporting of goods. 

  • Knowledge of Microsoft systems  

  • Service level monitoring. 

  • An understanding of freight movement processes whether by sea, air or road. 

In return for your hard-work and commitment, you’ll receive fantastic training and a competitive benefits package.  

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. 

Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams 


The closing date for this job has now passed.