Job reference: 003936
Closing date: 21/06/2021
Salary: £20,000 plus excellent benefits
Department: Financial Services
Hours per week: 36.17
It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, have great customer services skills and have the ability to think on your feet and embrace innovation then we want to hear from you as we are looking for a number of experienced Customer Recovery Advisor’s to join our Financial Services team here at N Brown starting June 2021.
About the role:
As a Collection Advisor, you will engage with our customers via inbound and outbound telephone calls, and written communication, to help support those who have fallen behind with their account payments. Demonstrating your great customer service experience and skills, you will engage and work with our customers to effectively understand the extent of their financial situation and then agree the most appropriate solution from a range of options available.
Additional responsibilities include:
What we’re looking for: