Job details

Product Operations Manager

Job reference: 004086

Closing date: 25/06/2021

Salary: Competitive Salary (DOE) plus excellent benefits

Department: Merchandising

Hours per week: Full-time

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers.

This key and exciting role will work across the Buying, Merchandising, Sourcing, Product innovation and Logistics functions developing our planning and trading capabilities from conception to delivery.  Tracking competitor pricing and promotional activities, establishing best practise within our Merchandise planning and WSSI management. Working closely with Marketing to deliver strong trading plans and with Logistics and Supply Chain to improve our intake management.


  • Design, development, implementation & embedding of Merchandise planning solutions.
  • Drive & promote Merchandise planning best practice across the Product Function.
  • Design and deliver concise competitor product, pricing and promotional analysis.
  • Design and Manage product Training process ensuring the structure and process delivers the required support to the product function.
  • Manage the communication, sign off and handover of relevant forecasts and ensure they are consistent within the areas surrounding Stock, Intake, Despatches and ultimately Margin
  • Produce, communicate and update logistics capacity, despatch and intake forecasts.
  • Produce a weekly competitor promotional analysis report.
  • Produce a monthly competitor pricing analysis report.
  • Take a leading role in developing and implementing any major system development in the Merchandise planning and forecasting areas.
  • Any other duties required by the line manager that are appropriate with the post, grade and level of responsibility of this role, for which the role holder has the necessary experience and/or training.
  • Manage their teams efficiently, effectively and fairly. Ensure that business defined Performance management processes are adhered to and an appropriate CDF is in place for all members of staff

What you will need to succeed:

  • Degree level.
  • 5 10 years Product, Supply chain and Logistics experience.
  • Microsoft Excel
  • SQL

In return for your hard-work and commitment, you’ll receive fantastic training and a competitive benefits package.  

Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. 

Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams