Job details

Footwear Technologist - Product Innovator

Job reference: 004122

Closing date: 16/07/2021

Salary: Competitive Salary (DOE) plus excellent benefits

Department: Design, Technical and QA

Hours per week: Full-time

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.

We currently have an exciting opportunity to join our Footwear team.

What you’ll do:

  • Work in line with the Product Innovation strategy as defined by the Head of Product Innovation to constantly improve the quality, fit and value of products.
  • Ensure an accurate and consistent fit across all the Product range in all sizes aligned to the internal standard by brand, to ensure they flatter our customer.
  • Innovating Product and construction to develop USP’s and exceptional products for customer brand requirements.
  • Working closely with buying and Suppliers at source, where applicable – evaluate and develop the product range to deliver exceptional quality for the customer, ensuring it is on time and from the right supplier for the product type.
  • Effectively engineer products to support net margin improvements for your dept.
  • Provide Product Technical expertise to support the wider product team including Digital Fit Innovation, Design, Buying, Merchandising, Marketing, Stores, Supply Base, Warehouse, MED, CSO and Apprentices/placements.
  • Constantly review and improve Quality Standards in line with customer expectation, competitors and internal Quality guidelines.
  • Communication – engage with the wider business team both internal and external to drive innovation forward and effectively promote product benefits to the customer.
  • Analyse, understand, report and act upon customer feedback and returns metrics.
  • Research and benchmark new Technical Innovations, Product developments, Techniques etc.
  • Specify, review and act upon required Product Test and Chemical Compliance requirements.
  • Evaluate Supplier and Service Providers Performance for skill abilities, lead times and quality of product achieved acting on issues and recommending improvements.
  • Monitor and maintain all product information on Critical Path and data files.
  • Growth in Profitability – reduce returns rates due to improved Fit and Quality, Value and
  • Customer perception with less quality issues at source, reduced sampling, reduced defects and reduced non-compliance.

What you’ll have:

  • Technical Expertise in relevant products including but not exhausting, experience in testing legislation, chemical management and fabric knowledge.
  • Fitting skills specific to relevant product.
  • UK and EU Fitting skills and Grading expertise
  • Grading skills
  • Relevant Product construction knowledge
  • Knowledge of a wide ranging Supply base.
  • Knowledge of product testing, legislation and compliance relating to relevant product types.
  • Use analytical and product insight to influence corrective actions with strong focus on continuous improvements
  • Communication skills – verbal and written – ability to communicate via variety of media with different cultures/various levels of Stakeholders with professionalism, tact, diplomacy and integrity.
  • A good appreciation of fashion/current trends/quality standards on product fit/styling/construction and innovation to product

What’s in it for you?

As Footwear Technologist at N Brown you will receive a competitive salary plus pension scheme, life assurance, 24 days holiday plus bank holidays, in addition to taking advantage of a holiday purchase scheme! You will benefit from our hybrid working and fantastic location based in the heart of the Northern Quarter, Manchester. You will receive fantastic employee discount on our products, a discounted share purchase scheme and access to our Employee Assistance Programme and much more!


The closing date for this job has now passed.